Travel insurance and medical evacuation
Author: Howard Roby
Published online: 3 May 2004
Howard Roby
Specialist in Anaesthesia and Intensive Care; and Medical Director, Customer Care Medical Assistance, Private Bag 913, North Sydney, NSW 2059. macrobyATozemail.com.au
To the Editor: As the medical director of Customer Care Medical Assistance, which manages the travel insurance policies of most travelling Australians, I wish to reassure readers that none of the experiences chronicled by Grace and Penny1 related to our company. I have previously described the activities of Customer Care in the Journal.2
I would welcome any enquiries from colleagues about the way our company functions.
I note that there was no declaration by Grace and Penny of their competing interests.