Potential pitfalls of healthcare performance indicators

Neil W Boyce
Med J Aust 2002; 177 (5): . || doi: 10.5694/j.1326-5377.2002.tb04751.x
Published online: 2 September 2002

Publicly available reports of "surgical waiting times" are, at face value, of interest to patients and referring doctors wishing to access surgical care. Such information might be expected to provide a reasonable indication of the absolute time to surgical intervention for an individual patient, and allow reasonable conclusions to be drawn on the relative performance (in terms of waiting times) of surgical services.

  • Neil W Boyce

  • Australian Red Cross Blood Service – Victoria, Melbourne, VIC.


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