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Communication loads on clinical staff in the emergency department

Alan E O'Connor
Med J Aust 2002; 177 (6): 333-335.
Published online: 16 September 2002

In reply: We know little about communication systems in healthcare, and our study is still only one of a handful that quantify communication processes. Consequently, the aim of our pilot study, as well as reporting specific emergency department communication patterns, was to develop a robust general observational methodology, and measures of communication load.1

  • Alan E O'Connor


Correspondence: aoconnor@lrh.com.au

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