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Health services under siege: the case for clinical process redesign

Caroline A Brand, Peter A Cameron, Peter B Greenberg and Ian A Scott
Med J Aust 2008; 189 (4): 238-240.
Published online: 18 August 2008

To the Editor: In regard to your recent supplement dedicated to clinical process redesign in health care,1 we support the need to learn from other industries, but have concerns about an exclusive focus on process redesign to improve the quality and safety of health care for patients.

  • Caroline A Brand1
  • Peter A Cameron2
  • Peter B Greenberg1
  • Ian A Scott3

  • 1 Clinical Epidemiology and Health Service Evaluation Unit, Royal Melbourne Hospital, Melbourne, VIC.
  • 2 Alfred Hospital, Melbourne, VIC.
  • 3 Princess Alexandra Hospital, Brisbane, QLD.

Correspondence: Caroline.Brand@mh.org.au

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