Measurement is the key to delivering culturally responsive care

Documenting patient diversity would support more tailored, culturally responsive care and better outcomes
 

Mainstream primary health care services play important roles in delivering high quality, affordable care to refugees, and general practitioners are the main providers of health assessments after their arrival. During 2019–20, Australia welcomed more than 11 000 of the 18 750 refugees foreseen for this period by our Offshore Humanitarian Program, before the COVID‐19 pandemic closed our international border.1 Refugees come from diverse backgrounds and have a wide range of acute, chronic and preventive health needs.2 Delivering care to people from refugee backgrounds can be challenging,2,3 and effectively measuring the impact of interventions to enhance care is fundamental.