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Increasing ambulance demand requires enhanced indicators of quality and safety

Paul A De Vincentis
Med J Aust 2011; 195 (9): 515. || doi: 10.5694/mja11.11116
Published online: 7 November 2011

To the Editor: My observations over the past 10 years as an ambulance paramedic are consistent with the growth in demand for emergency and non-emergency ambulance services in Melbourne.1 Strong demand has been forecast to continue because 60% of patients who are eligible for emergency transport do not currently use ambulance services.2 The increasing demand for ambulance services — an essential component of the Australian health care network — necessitates the development of valid, reliable indicators of quality and safety in prehospital health care, to maintain and improve the quality of that care.

  • Paul A De Vincentis

  • Ambulance Victoria, Melbourne, VIC.

Correspondence: pjdr@tpg.com.au

Competing interests:

I am employed by Ambulance Victoria but this letter represents my personal opinion.

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