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The role of information in reducing medical error

Marilynn M Rosenthal
Med J Aust 2004; 181 (1): . || doi: 10.5694/j.1326-5377.2004.tb06155.x
Published online: 5 July 2004

Reducing error is an ongoing process, always in need of fine-tuning


  • Department of Internal Medicine, University of Michigan Medical School, Ann Arbor, Michigan, USA.


Correspondence: 

  • 1. Johnson WG, Brennan TA, Newhouse JP, et al. The economic consequences of medical injuries. JAMA 1992; 267: 2487-2492.
  • 2. Mulcahy L, Rosenthal MM. Beyond blaming and perfection: a multi-dimensional approach to medical mishaps. In: Rosenthal MM, Mulcahy L, Lloyd-Bostock S, editors. Medical mishaps. Pieces of the puzzle. Buckingham, UK: Open University Press, 1999: 6.
  • 3. Australian Council for Safety and Quality in Health Care. Report to the Australian Health Ministers on Safety and Quality in the Australian Health Care Agreements. Canberra: ACSQHC, 13 Sep 2002. Available at: www.safetyandquality.org/articles/Publications/SafetyQualityHealthReformAgenda_web.pdf (accessed Jun 2004).
  • 4. Kingston MJ, Evans SM, Smith BJ, Berry JG. Attitudes of doctors and nurses toward incident reporting: a qualitative analysis. Med J Aust 2004; 181: 36-39.<eMJA full text>
  • 5. Rosenthal M. The incompetent doctor: Behind closed doors. Buckingham, Philadelphia, Pa: Open University Press, 1995.
  • 6. Evans SM, Berry JG, Smith BJ, Esterman AJ. Anonymity or transparency in reporting of medical error: a community-based survey in South Australia. Med J Aust 2004; 180: 577-580. <eMJA full text>
  • 7. Australian Council for Safety and Quality in Health Care. Open disclosure standard: a national standard for open communication in public and private hospitals, following an adverse event in health care. Canberra: ACSQHC, Jul 2003.
  • 8. Kohn LT, Corrigan J, Donaldson MS, editors. To err is human: building a safer health system. Washington DC: National Academy Press, 1999.

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