Medical leaders need to take ownership of the doctors’ wellness agenda
Author: Sabe Sabesan
Published online: 7 June 2021
To the Editor: Doctors’ wellbeing is an important agenda for reducing doctors’ burnout and its consequences. It is often confused with wellbeing related to personal lives that is not controlled by workplaces. My observation is that systems are implementing symbolic solutions, which undermine the efforts of advocacy for system solutions. I see wellness through my experience during teenage years, growing up in the middle of a war. I suffered emotional trauma; more than that, moral injury that was inflicted by the hypocrisy of the system that violated my human rights. Moral injury occurs when we perpetrate, bear witness to, or fail to prevent an act that transgresses our deeply held moral beliefs.1 All I wanted was for someone to stop the war; I was not expecting to be sent to a wellness officer or to wellness and resilience training workshops. In the past 22 years as a doctor, I am seeing the emergence of the term “moral injury” in health care settings and is linked to doctors’ wellbeing.1
I feel that moral injury within health care settings occurs when workers’ rights, expectations of doctors, and the organisational values and purpose are met with contradictions at workplaces.1 The literature is clear that doctors’ wellness is related to the culture and environment of the workplace rather than issues with the individuals’ resilience (Box).2
Of course, training to fine‐tune skills to manage emotionally challenging clinical situations and self‐care is important, but resilience training should not be about how to tolerate situations that cause moral injury. It will be difficult for systems to address workload‐related stress driven by doctors’ own choices. While some of the system’s problems can only be solved through organisational alignment of values and purpose, medical leaders of all levels need to take ownership of the doctors’ wellness agenda. They need to advocate for removing situations that cause moral injury and focus on cultural and structural solutions within their work teams and units, fostering a sense of belonging, cohesion and autonomy among colleagues, promoting self‐care and minimising burnout. This may create psychologically safe and joyful work teams.
Box – Examples of contradictions that may cause moral injury at workplaces
Expectations |
Contradictions | ||||||||||||||
Accreditation standards call for better workload and fatigue management |
Vacancies are not filled in a timely manner to manage the workload |
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Front‐line staff are keen to help patients and colleagues |
Not enough personal protective equipment sourced |
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Clinicians are keen to adopt Choosing Wisely and patient‐centred models |
Efficiency not rewarded by enhancing clinicians’ capabilities or supporting their initiatives |
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Research as core business of organisations |
Prohibitive and time‐consuming regulatory processes for research |
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Clinical directors are expected to lead change |
Clinical directors are not given necessary support or time to drive change |
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Organisational values call for consultation and engagement with staff |
Decisions are made unilaterally by colleagues and leaders |
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Nurses and doctors ask for help when patients with violent behaviours pose a threat to their safety |
Nurses and doctors get told to sort it out themselves |
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Competing interests
References
- Dean W, Talbot S, Dean A. Reframing clinician distress: moral injury not burnout. Fed Pract 2019; 36: 400–402.
- Maslach C, Leiter MP. New insights into burnout and health care: strategies for improving civility and alleviating burnout. Med Teach 2017; 39: 160–163.