Teaching and patient payment
Author: Nancy J Sturman
Published online: 15 August 2011
To the Editor: A recent interview-based study of the experience of 60 general practitioner teachers in Brisbane1 found that private, fee-paying patients were perceived by a number of participants as being less accepting of active student involvement in teaching consultations than those in bulk-billing practices. Some examples of a perceived relationship between patient payment and patient attitudes — and perhaps obligations (although no participants explicitly related non-payment for health care with an increased patient obligation to assist with doctor training) — in relation to teaching are provided in the Box. Arguably, there is an implication that private fee-paying patients may be more inclined to be litigious in the event of an adverse outcome associated with teaching, and that these patients may choose to obtain their general practice care elsewhere if they are imposed on. These perceptions are likely to influence GPs’ decisions to seek patient consent for active student learning.
The literature does not explore whether fee-paying GP patients have more or less positive views about teaching than those who are bulk billed or treated in public hospitals, although a United States emergency department study2 found no significant difference between patient income and patient consent rates. However, an “uncomfortable sense of obligation” to, and boundary blurring with, patients who assist with teaching has been reported by GPs in the United Kingdom,3 and it is interesting to hypothesise that this sense may be sharpened by patient payment, and relieved somewhat by reducing fees.
In relation to any perceived obligation for (bulk-billed) patients to assist with teaching, for the “greater good” of securing ongoing health care for society, Waterbury4 argues against sacrificing patient autonomy and refutes several arguments for a patient’s obligation to assist. He also argues powerfully against placing any teaching burden disproportionately on community members who are both ill and impoverished. The extent of the “teaching burden” on patients is difficult to assess in the absence of evidence about patient health outcomes in relation to teaching, but both patients5 and doctors1 report that student presence in consultations may be inhibiting. An element of “marginalisation of the patient in the (teaching) doctor’s duties”4 is arguably inevitable.
Further Australian general practice research into private patient attitudes might challenge these GP perceptions. If many of these patients are in fact willing for greater involvement than that anticipated by the GP, both patients and students may be frustrated by the loss of teaching opportunities.
Quotes: patient payment and teaching
“It’s not my job to teach Pap smears or procedures on private patients. That’s the role of the public health system.”
“Rural practices may be able to offer students a different experience operating almost as a practice nurse, but patient expectations are different in a professional practice with patients paying top dollar.”
“I’ll often bulk bill a patient if a student has taken a major role in the consultation.”
“The majority of my patients accept students; I have a high-end professional practice, mostly lawyers, but they make it clear they don’t want students taking histories or doing examinations — they want me to do it.”
“It’s much easier to give students a greater role in a bulk-billing practice with a high turnover — the patients don’t really have a choice — but I can’t offer this.”
References
- Sturman N, Rego P, Dick M. Rewards, costs and challenges: the general practitioner’s experience of teaching medical students. Med Educ 2011; 45: 722-730.
- Santen SA, Hemphill RR, Spanier CM, Fletcher ND. “Sorry, it’s my first time!” Will patients consent to medical students learning procedures? Med Educ 2005; 39: 365-369. 0_i1095849
- Walters K, Buszewicz M, Russell J, Humphrey C. Teaching as therapy: cross sectional and qualitative evaluation of patients’ experiences of undergraduate psychiatry teaching in the community. BMJ 2003; 326: 740. 0_CACCDCHJ
- Waterbury J. Refuting patients’ obligations to clinical training: a critical analysis of the arguments for an obligation of patients to participate in the clinical education of medical students. Med Educ 2001; 35: 286-294. 0_CACECJGH
- O’Flynn N, Spencer J, Jones R. Does teaching during a general practice consultation affect patient care? Br J Gen Pract 1999; 49: 7-9. 0_i1095856