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All in a day’s work: an observational study to quantify how and with whom doctors on hospital wards spend their time

Mark Mackay and Pamela J Castle
Med J Aust 2008; 189 (9): . || doi: 10.5694/j.1326-5377.2008.tb02159.x
Published online: 3 November 2008

To the Editor: Recent articles in the Journal describing endeavours to measure and classify the tasks of doctors are indicative of the re-emergence of work analysis and time and motion studies.1,2


  • 1 TRACsa: Trauma and Injury Recovery, Adelaide, SA.
  • 2 University of Adelaide, Adelaide, SA.
  • 3 ACH Group, Adelaide, SA.


Correspondence: mark.mackay@adelaide.edu.au

Competing interests:

Pam Castle and Mark Mackay were formerly employed by the South Australian Department of Health. They conducted the research mentioned in this letter during their employment with the Department.

  • 1. Westbrook JI, Ampt A, Kearney L, Rob MI. All in a day’s work: an observational study to quantify how and with whom doctors on hospital wards spend their time. Med J Aust 2008; 188: 506-509. <MJA full text>
  • 2. Zhu JN, Weiland TJ, Taylor DM, Dent AW. An observational study of emergency department intern activities. Med J Aust 2008; 188: 514-519. <MJA full text>
  • 3. Mackay M, Castle P. Building better work. Measuring what gets done: a task analysis approach for the health sector. Adelaide: South Australian Department of Health, 2007. http://www.publications.health.sa.gov.au/cgi/viewcontent.cgi?article=1001&context=wplan (accessed Aug 2008).
  • 4. Fine SA, Harvey RJ, Cronshaw SF. FJA strategies for addressing O*NET limitations in a post-DOT environment. In: Fleishman, EA (Chair). Things, data and people: fifty years of a seminal theory. Proceedings of the 19th annual conference of the Society for Industrial and Organizational Psychology; Chicago, 2004. http://www.siop.org/Conferences/04Con/Program/saturday_am.aspx (accessed Aug 2008).
  • 5. Moore FI. Functional job analysis — guidelines for task analysis and job design. Geneva: World Health Organization, 1999.
  • 6. Mackay M, Castle P. The development of a workforce tracking tool — gaining insight to influence the future workforce [abstract]. Proceedings of the 5th Health Services and Policy Research Conference; 2007 Dec 2-5; Auckland, New Zealand. Sydney: Health Services Research Association of Australia and New Zealand, 2007: 55. (Abstract No. 37.) http://www.hsraanz.org (accessed Jun 2008).

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