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Doctor’s Health — Letters

The national Junior Medical Officer Welfare Study: a snapshot of intern life in Australia

Daniel C Heredia, Caroline S Rhodes, Suzanne E English, Dayna B Law, Anna C McElrea and Florian X Honeyball
MJA 2009; 191 (8): 445

To the Editor: The uniquely stressful nature of medical practice has been highlighted by many studies focusing largely on general practitioners, consultant physicians and senior hospital staff.1,2 Although overseas data confirm significant levels of stress and anxiety among junior medical officers (JMOs),3-5 few researchers have examined the cohort in Australia. Consequently, the JMO Welfare Study was initiated by junior doctors as a quality-improvement exercise to investigate aspects of intern life in Australia by quantifying levels of work-related stress, burnout and job satisfaction among JMOs.

All interns in Western Australia and Queensland, together with interns working in nine primary allocation centres in New South Wales, were invited to participate in a retrospective, questionnaire-based observational study. The questionnaire, offered to doctors completing their internship in 2007 in WA and NSW, and in 2008 in Queensland, consisted of two sections. The first section contained questions with fixed response options, such as a 5-point Likert scale (Box), while the second section utilised the Professional Quality of Life (ProQOL) psychometric tool.6

The response rate was 39% (276/706), with respondents having a demographic profile similar to non-respondents. Sixty-six per cent of interns were registered as patients with GPs, although only half (53%) had visited a GP in the past year. Sixty-five per cent self-reported high levels of stress in the workplace, and 47% believed their workload was excessive. More than 90% of interns felt they were well supported by other clinicians and most enjoyed their work (82%). If given their time again, 18% conceded they would not study medicine. Using the ProQOL scale, researchers found 59% of surveyed interns had low levels of job satisfaction, 31% were susceptible to burnout and 23% were at risk of emotional fatigue.

Despite the survey limitations of a low response rate and reliance on data collected in different years, the JMO Welfare Study demonstrates that the intern year is a stressful time for medical graduates employed in Australia. While interns appear to be well supported in the workplace, a significant proportion experience low levels of job satisfaction and are susceptible to burnout and emotional fatigue. Although it is impossible to remove the element of stress associated with work as a medical practitioner, these findings indicate a need for junior doctors to be adequately trained in stress management and provided with suitable support services, such as counselling.

Responses to questions concerning internship (n = 276) in the national Junior Medical Officer Welfare Study

SD/D

NA

A/SA


I worry about the welfare of my colleagues because of working conditions

40%

4%

56%

I work unsafe hours on a regular basis

67%

6%

27%

Medical school prepared me well for life as an intern

32%

3%

65%

Working as an intern was what I expected

21%

3%

76%

My employer devoted adequate time to my education

32%

3%

65%

I often cannot attend educational sessions due to my workload

39%

4%

57%

I have had enough time to engage in self-education

65%

6%

29%

I often consented patients for procedures I had never seen

25%

0

75%

I often consented patients for procedures I did not know well

20%

1%

79%

As an intern I was a valued member of the team

11%

6%

83%


SD/D = strongly disagree/disagree. NA = not applicable. A/SA = agree/strongly agree.

Acknowledgements: This study was supported by the Postgraduate Medical Councils of Western Australia and Queensland and the New South Wales Institute of Medical Education and Training, as well as their respective junior medical officers’ forums.

Daniel C Heredia, Medical Officer1Caroline S Rhodes, Resident Medical Officer2Suzanne E English, DPhil candidate3Dayna B Law, Principal House Officer4Anna C McElrea, General Practice Registrar5Florian X Honeyball, Medical Registrar6

1 Hollywood Private Hospital, Perth, WA.

2 Royal Perth Hospital, Perth, WA.

3 University of Oxford, Oxford, UK.

4 Redcliffe Hospital, Redcliffe, QLD.

5 Nambour Medical Centre, Nambour, QLD.

6 Royal Prince Alfred Hospital, Sydney, NSW.

Daniel.herediaATgraduate.uwa.edu.au

  1. McManus IC, Winder BC, Gordon D. The causal links between stress and burnout in a longitudinal study of UK doctors. Lancet 2002; 359: 2089-2090. <PubMed>
  2. Caplan RP. Stress, anxiety and depression in hospital consultants, general practitioners and senior health service managers. BMJ 1994; 309: 1261-1263. <PubMed>
  3. Antoniou AG, Davidson MJ, Cooper CL. Occupational stress, job satisfaction and health state in male and female junior hospital doctors in Greece. J Managerial Psychol 2003; 18: 592-621.
  4. Newbury-Birch D, Kamali F. Psychological stress, anxiety, depression, job satisfaction, and personality characteristics in preregistration house officers. Postgrad Med J 2001; 77: 109-111. <PubMed>
  5. Thomas NK. Resident burnout. JAMA 2004; 292: 2880-2889. <PubMed>
  6. Stamm BH. The ProQOL Manual: the Professional Quality of Life Scale: compassion satisfaction, burnout and compassion fatigue/secondary trauma scales. Baltimore: Sidran Press, 2008.

(Received 19 Apr 2009, accepted 23 Aug 2009)


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