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Supporting trainees more effectively will benefit doctors and patients

In this issue of the Journal, Hore and colleagues discuss clinical supervision in postgraduate medical education.1 They identify multiple difficulties and signal the need for adequate training and supervision, and for environments that support such supervision.

What is meant by supervision?

Previous articles have discussed the concepts of clinical supervision and educational supervision. There are a number of definitions of supervision; a useful one is “the provision of guidance and feedback on matters of personal, professional and educational development in the context of the trainee’s experience and providing safe and appropriate patient care”.2 This definition links provision of care with personal, professional and educational enrichment. It is further underpinned by the notion of provision of guidance and feedback. Supervision can be considered to have at least three discrete functions: educational, supportive, and managerial or administrative. Supervision should be regular, structured and should relate to agreed-upon learning objectives.3

Is supervision of junior doctors important for patient care?

There is evidence from the Netherlands and the United States that training in teaching skills results in positive changes in the teaching and supervisory behaviour of medical doctors.4,5 Additionally, when provided effectively, supervision not only improves trainees’ performance, but also improves patient outcomes.4,5

Health authorities are increasingly recognising that support of education and supervision may lead to better health outcomes. Indeed, closer to home, the Special Commission of Inquiry into Acute Care Services in NSW Public Hospitals (the Garling inquiry) identified a number of issues in the New South Wales health service;6 for example, Recommendation 30:

Benchmarks which adequately measure the extent of the delivery of postgraduate clinical education and training should be included in performance agreements between NSW Health and area health services and statutory corporations.6

Is supervisory input into our doctors’ professional development important?

The educational supervisor has been considered the most critical figure in ensuring the effectiveness of postgraduate medical training.7 Appropriate supervision demonstrates evidence of commitment by educational supervisors to trainees. Critical elements of effective supervision include: providing constructive feedback; offering career advice; helping set learning objectives; listening rather than talking; taking into account trainees’ individual needs; and being encouraging. This type of supervision leads to improved professional development among trainees.8

Is the environment within the health system supportive of supervision?

Hore and colleagues’ article clearly shows that the Achilles heel of supervision is the environment within Australian hospitals in which supervision is delivered. They argue for the creation of systems, environments and cultures that support high standards of conduct and effective clinical supervision.1

The Royal Australasian College of Physicians, which trains the largest number of trainees in Australian hospitals, has recently developed a new basic training program called the PREP (Physician Readiness for Expert Practice) Program. The core aspect of this program is effective educational supervision provided by consultants to help trainees construct learning goals, reflect on their learning needs, work with their developing medical professionalism, and closely link their learning experience with the curricula objectives for training. This grand design has a fundamental flaw — it requires extensive supervision in the health sector. Currently, the health sector is struggling to provide the human and financial resources required for effective supervision.

Given the evidence that effective supervision not only develops the medical professionalism of a trainee, but can also lead to improved safety and better health outcomes for patients, it would seem clear that the provision of adequate supervision for our trainees is a high priority for our health system. Several comments and recommendations in the Garling report support this, such as:

It is absolutely clear to me that there is a culture of service delivery in most hospitals that does not value teaching and education and that effort needs to be made to overcome this culture. The current system for education and training, which is largely opportunistic and ad hoc, will only become more difficult to sustain as hospitals become busier, and in the area of medical education, the number of medical graduates increases. (paragraph 10.12)

. . .

In my view, what is required is the recognition of the importance of the role of clinical teacher in the provision of facilities for and the dedication of time for teaching. (paragraph 10.102)6

There are multiple demands on our health service. Attending the sick does take priority. However, an examination of the literature around how we prepare and train our doctors during their training programs quickly demonstrates that the provision of good supervision to these trainees yields multiple benefits in that they are better equipped for the work they do, and this will be reaped many times over during that individual’s professional life. There is a need to systematically address the issues of good supervision for our trainees, with a particular emphasis on supporting them educationally and professionally.

Author detailsKevin D Forsyth, MD, PhD, FRACP, Dean and Director of Education

Royal Australasian College of Physicians, Sydney, NSW.

Correspondence: kevin.forsythATracp.edu.au

References
  1. Hore CT, Lancashire W, Fassett RG. Clinical supervision by consultants in teaching hospitals. Med J Aust 2009; 191: 220-222. <eMJA full text>
  2. Kilminster SM, Jolly BC, Grant J, Cottrell DJ. Good supervision: guiding the clinical educator of the 21st century. Report to the Department of Health. Sheffield: University of Sheffield, 2000.
  3. Cottrell D, Kilminster SM, Jolly BC, Grant J. What is effective supervision and how does it happen? A critical incident study. Med Educ 2002; 36: 1042-1049. <PubMed>
  4. Sox CM, Burstin HR, Orav EJ, et al. The effect of supervision of residents on quality of care in five university-affiliated emergency departments. Acad Med 1998; 73: 776-782. <PubMed>
  5. Bruijn M, Busari JO, Wolf BHM. Quality of clinical supervision as perceived by specialist registrars in a university and district teaching hospital. Med Educ 2006; 40: 1002-1008. <PubMed>
  6. Garling P. Final report of the Special Commission of Inquiry: Acute Care Services in NSW Public Hospitals. Vol 1–3. Sydney: NSW Government, 27 Nov 2008. http://www.lawlink.nsw.gov.au/lawlink/Special_Projects/ll_splprojects.nsf/pages/acsi_finalreport (accessed Jul 2009).
  7. Coles C. The educational supervisor’s role in medicine. In: Peyton JWR, editor. Teaching and learning in medical practice. Rickmansworth, UK: Manticore Europe Limited, 1998.
  8. Lloyd BW, Becker D. Paediatric specialist registrars’ views of educational supervision and how it can be improved: a questionnaire study. J R Soc Med 2007; 100: 375-378. <PubMed>

(Received 17 Jun 2009, accepted 14 Jul 2009)


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©The Medical Journal of Australia 2009 www.mja.com.au PRINT ISSN: 0025-729X ONLINE ISSN: 1326-5377