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Medicine and the Community
Diagnoses and treatment recommendations on workers compensation
medical certificates
Eva Schönstein and Dianna T Kenny
MJA 2000; 173: 419-422
For editorial comment, see Bogduk
Abstract -
Methods -
Results -
Discussion -
Acknowledgements -
References -
Authors' details
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Abstract |
Objective: To review the diagnostic descriptions
and treatment recommendations for back and neck pain on the new
workers compensation medical certificates and compare these with
evidence-based guidelines.
Design: Retrospective analysis of 251 medical
certificates of workers with compensable neck and back pain held by a
workers compensation insurer.
Main outcome measures: Diagnoses given and treatments
prescribed by the nominated treating doctors.
Results: The diagnoses most frequently used were
"sprain/strain" and "pain/ache". Physiotherapy was the most
frequently prescribed treatment, followed by rest and medication.
Rest was prescribed for 68 (27%) workers, 87% of whom were classified
as having an acute injury. Activity-based treatments were
prescribed for 45 (18%) workers.
Conclusions: Not all doctors used diagnostic terms
consistent with recommended anatomical taxonomy. The drug therapy
prescribed was consistent with current evidence-based treatment
guidelines. However, the prescribing of rest, and the omission, in
most cases, of explicit recommendations to resume normal
activities, including work, are not consistent with current
guidelines.
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The cost of managing workplace back injuries is increasing. Figures
for 1997-98 show that back injuries accounted for 30% of the cost of all
workplace injuries (gross cost, $224 million),1 while
comparable figures for 1996-97 were 36% and $212.5
million.1,2
In an effort to reverse the growing WorkCover Authority (WCA) debt
($1.7 billion at the time of writing),3 the 1997 Grellman
Report4 made recommendations which
resulted in the Workplace Injury Management and Workers
Compensation Act 1998 (NSW). A new medical certificate intended
to streamline reporting and management of compensable work-related
injuries was introduced, as well as the concept of the "nominated
treating doctor" (NTD) -- a general practitioner nominated by the
injured worker who agrees to provide continuity of care until a return
to work is achieved (Box 1).
In recent years, national and international guidelines and
systematic reviews -- some evidence-based -- have established
standards for diagnosis and treatment of people with back or neck
pain,5-10 including the most
recent National Health and Medical Research Council (NHMRC) guide to
acute pain management11 and the definitive
publication on classification of pain by the International
Association for the Study of Pain (IASP).12
To streamline management and reduce the costs associated with
prolonged disability and time off work, it is important that the NTDs'
diagnoses and treatment recommendations conform with
evidence-based guidelines. We compared the diagnoses and
treatments given on Part 1 of a sample of medical certificates of
workers (who had work-related back or neck pain) with the taxonomic
guidelines for diagnosis and the emerging guidelines for
management.
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| Methods |
We examined retrospectively all the medical certificates related to
neck and back pain of a NSW workers compensation insurer for the period
1 October 1998 - 15 February 1999. Medical certificate entries
were de-identified.
Diagnosis and treatment were coded according to the most common
wording used by doctors. Diagnoses were further grouped into those
indicating and those not indicating a specific pathological
condition. Treatments were further coded according to the amount of
rest and/or activity prescribed. Active treatments involved
exercise, work conditioning/work hardening, and maintenance of
normal activity (including work).
Diagnoses were then compared with taxonomic guidelines, and
treatments were compared, wherever possible, with evidence-based
guidelines for the management of spinal pain.
According to the time between the date of injury on the certificates
and the date of the medical certificate, the worker's condition was
classified as acute (< 6 weeks), subacute (6-12 weeks) or chronic
(> 12 weeks).
Ethical approval: Approval for the study was
obtained from the Human Ethics Committee, The University of Sydney.
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| Results |
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Diagnosis |
On 227 of 251 certificates examined (90%), doctors did not specify a
patho-anatomical diagnosis: on 92 certificates (37%) the diagnosis
was sprain/strain; on 68 (27%) ache/pain; and on 67 (26%) injury
(mechanical, lumbago, dysfunction, whiplash, discopathy,
myalgia).
The location of the pain was lumbar spine (131; 52%), back (42; 17%),
cervical spine (39; 16%), and other (39; 16%).
Thirty-four doctors (14%) used at least two diagnostic descriptors,
and, of these, six used at least three. Examples included "back pain
due to low back strain", "thoracolumbar spinal pain, right
sciatica", and "lumbar disc degeneration, right low back pain, and
right sciatica pain".
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Treatment |
The most frequently prescribed treatments (Box 2) were
physiotherapy (116; 46%); rest (68; 27%); non-steroidal
anti-inflammatory drugs (NSAIDs) (64; 25%); and analgesia,
analgesics or "painkillers" (56; 22%). Specific active management
advice, such as exercise, a return to work, suitable duties, work
conditioning, hydrotherapy or work rehabilitation, was
recommended for 45 (18%) workers. Many had more than one treatment
prescribed, with the total sample of 251 being prescribed 455
treatments.
Most workers were seen by their doctors in the acute phase of injury
(208; 83%), with the remainder in the subacute (18; 7%) or chronic (21;
8%) categories. Of the workers prescribed rest, 87% were classified
as having an acute injury.
Fifty-six workers (22%) were certified fit for suitable duties, 24 of
these (43%) on their initial visit to their NTD. Ninety-two workers
(37%) were deemed unfit for work. This information was not included on
the remaining certificates. Of the 92 workers deemed unfit for work,
59 (64%) were on their first visit to their doctor, 13 (14%) were being
issued with a progress medical certificate, and 8 (9%) were making
their final visit. The remaining 20 (22%) certificates did not have
this information.
The treatments prescribed on the medical certificates and available
evidence for their efficacy are summarised in Box 3. Wherever
possible, the evidence is presented according to the NHMRC
level-of-evidence ratings.
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| Discussion |
We found that doctors completing medical certificates for workers
with back and neck pain generally did not indicate a specific
pathoanatomical diagnosis. This is consistent with
epidemiological evidence:6,7 in 85%-90% of back
complaints, a pathoanatomical diagnosis can not be made from the
history, examination or even medical imaging. One of the primary aims
of the initial assessment is to exclude "red flag" conditions such as
tumours, fractures, disc prolapses, herniations, or infections.
According to the NHMRC,11 this exclusion is the key
to managing acute spinal pain, and for this purpose the history is the
most valid tool.13 The diagnoses given on
medical certificates for back and neck pain should explicitly
reflect the exclusion of "red flag" conditions, and the presence of a
benign, self-limiting condition which generally resolves within
four weeks of onset of pain.14
The certificates showed that the doctors used a variety of (implicit)
taxonomic systems to describe "non red flag pain"; for example,
anatomical (eg, "back pain", "thoracolumbar spinal pain"),
aetiological or mechanical (eg, "mechanical back pain", "injury"),
or descriptive pathological (eg, "sprain", "tear",
"degeneration"). Only anatomical classification is consistent
with the IASP classification.12 However, the precise
terminology used to describe pain of this type is contentious. Terms
such as "non-specific back pain",6,15 "simple back
pain",14 or "back pain of unknown or
uncertain origin"12 have been proposed.
NSAIDs and analgesics were the most frequently prescribed medical
therapy. Their use for spinal pain is consistent with current
evidence-based practice,9 but support for the use of
NSAIDs is limited and applies only in the short term.9,11
Although physiotherapy, either alone or in combination with other
treatments, was the most frequently prescribed treatment, the NTD
generally did not specify the exact nature of the physiotherapy
intervention. While scientific evidence for the efficacy of
specific physiotherapy treatments for neck and back pain has been
published,8,9,16 there is great
variability in treatments among physiotherapists,17,18 and the
extent to which they adhere to evidence-based practice has not been
studied.
The Australian Physiotherapy Association has made a concerted
effort to educate and inform its members by producing position
statements on neck pain and back pain. These as yet unpublished
statements are based on randomised controlled trials and systematic
reviews (some by the Cochrane Collaboration). A Physiotherapy
Evidence Database has also been created (PEDro).19 When
reviewing their patients, doctors need to consider the evidence for
the efficacy of the specific physiotherapy treatment received.
"Rest" was the second most common word included in treatment
recommendations (27% of cases), and most workers for whom rest was
prescribed were in the acute phase of their injury. In contrast,
activity-based treatments were recommended in only 18% of cases.
Both in terms of what was prescribed and what was omitted, this is
contrary to current evidence. There is now Level I evidence that bed
rest should not be prescribed for acute back pain;20 and Level II
evidence that advising patients to return to normal activity
(including work),21-24 providing
reassurance, and discouraging fear of activity and illness
behaviour, are effective for managing acute and subacute spinal
pain.
It is acknowledged that the use of the word "rest" may not necessarily
mean "bed rest". However, even when used in combination with an
activity-based treatment, the word "rest" may be construed to mean a
cessation of all, most, or some of a person's normal functional and
work activities.
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Recommendations | |
As a result of our study, we recommend that:
- The new workers
compensation medical certificates should be changed to assist
nominated treating doctors (NTDs) to indicate that "red flag"
conditions have been excluded.
- The use of the word "rest" on medical certificates should be
restricted and the resumption of normal functional and work
activities should be explicitly included.
- There should be a taxonomic standard for describing neck and back
pain which clearly communicates that the condition is benign and has a
good prognosis. This should reduce fear-avoidance and illness
behaviours in workers,25 and assist employers to
provide suitable temporary duties for workers.
- The medical profession and other appropriate authorities need to
encourage dissemination and use of evidence-based guidelines and
best practice in the management of compensable spinal pain.
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Acknowledgements | |
We thank HIH Insurance (Injury Management Department) for providing
access to workers compensation medical certificates, and Dr C Maher
and Dr J Latimer, from the School of Physiotherapy, Faculty of Health
Sciences, The University of Sydney, for their support and helpful
comments.
Competing interests: No conflict of interest exists
and the study received no funding.
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| References |
- WorkCover NSW. Statistical bulletin. NSW workers compensation.
Sydney: WorkCover NSW, 1997-1998.
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WorkCover NSW. Back injuries statistical profile, 1996/1997.
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WorkCover NSW, 1997/98 Annual Report. Sydney: WorkCover NSW,
1998.
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Grellman RJ. Inquiry into workers compensation system in NSW.
Sydney: KPMG, 1997.
-
Agency for Health Care Policy and Research (AHCPR). Clinical
Practice Guidelines Number 14. Acute low back problems in adults.
Rockville, Md: AHCPR, 1994.
-
Fordyce WE, editor. Back pain in the workplace. Management of
disability in nonspecific conditions. International Association
for the Study of Pain. Seattle, Wash: IASP Press, 1995.
-
Victorian WorkCover Authority. Guidelines for the management of
employees with compensable low back pain. Melbourne: Victorian
WorkCover Authority, 1996.
-
Gross A, Aker P, Goldsmith CH, Peloso P. Conservative management of
mechanical neck pain: systematic overview and meta-analysis.
BMJ 1996; 313: 1291-1296.
-
Van Tulder MW, Koes BW, Bouter LM. Conservative treatment of acute
and chronic nonspecific low back pain. A systemic review of
randomized controlled trials of the most common interventions.
Spine 1997; 22: 2128-2156.
-
Waddell G, Feder G, McIntosh A, et al. Low back pain evidence
review. London: Royal College of General Practitioners, 1998.
-
National Health and Medical Research Council. Acute pain
management: scientific evidence. Canberra: NHMRC, 1999.
-
Merskey H, Bogduk N, editors. Classification of chronic pain.
International Association for the Study of Pain. Seattle, Wash: IASP
Press, 1994.
-
Deyo RA, Rainville J, Kent DL. What can the history and physical
examination tell us about low back pain? JAMA 1992; 268:
760-765.
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Croft PR, Macfarlane GJ, Papageorgiou AC, et al. Outcome of low
back pain in general practice: a prospective study. BMJ 1998;
316: 1356-1359.
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Cedraschi C, Nordin M, Nachemson AL, Vischer TL. Health care
providers should use a common language in relation to low back pain
patients. Baillieres Clin Rheumatol 1998; 12: 1-15.
-
Gross A, Aker P, Goldsmith C, Peloso P. Physical medicine
modalities for mechanical neck disorders (Cochrane Review).
Cochrane Library; Issue 1, 2000.
-
Van der Valk RWA, Dekker J, van Baar ME. Physical therapy for
patients with back pain. Physiotherapy 1995; 81: 345-351.
-
Jette AM, Smith K, Haley SM, Davis KD. Physical therapy episodes of
care for patients with low back pain. Phys Ther 1994; 74:
101-114.
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The Physiotherapy Evidence Database (PEDro). May 2000.
<http://ptwww.cchs.usyd.edu.au/pedro/> (accessed 6
September 2000).
-
Koes BW, van den Hoogen HMM. Efficacy of bed rest and orthoses of low
back pain. A review of randomized clinical trials. Eur J Phys Med
Rehabil 1994; 4: 96-99.
-
Malmivaara A, Hakkinen U, Aro T, et al. The treatment of acute low
back pain -- bed rest, exercise or ordinary activity? N Engl J
Med 1995; 332: 351-355.
-
Indahl A, Velund L, Reikeraas O. Good prognosis for low back pain
when left untampered. A randomized clinical trial. Spine
1995; 20: 473-477.
-
Lindstrom I, Ohlund C, Eek C, et al. Mobility, strength, and
fitness after a graded activity program for patients with subacute
low back pain. A randomized prospective clinical study with a
behavioural therapy approach. Spine 1992; 17: 641-652.
-
Lindstrom I, Ohlund C, Eek C, et al. The effect of graded activity on
patients with subacute low back pain: a randomized prospective
clinical study with an operant-conditioning behavioural approach.
Phys Ther 1992; 72: 279-293.
-
Loeser JD, Sullivan M. Doctors, diagnosis and disability: a
disastrous diversion. Clin Orthop Rel Res 1997; 336: 61-66.
(Received 3 Sep 1999, accepted 31 Jul 2000)
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Authors' details | |
Faculty of Health Sciences, The University of Sydney, Sydney, NSW.
Eva Schönstein, BAppSc(Phty), MHPEd, Lecturer, School of
Physiotherapy.
Dianna T Kenny, PhD, MAPsS, Associate Professor of
Psychology.
Reprints will not be available from the authors. Correspondence: Ms
Eva Schönstein, School of Physiotherapy, Faculty of Health
Sciences, University of Sydney, PO Box 170, Lidcombe 1825.
E.SchonsteinATcchs.usyd.edu.au
©MJA 2000
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1: The new medical certificate
Part 1: Requires the nominated treating
doctor (NTD) to give a diagnosis, recommend treatment and determine the
worker's fitness for work and suitable duties, including specific restrictions.
It must be completed for those who are likely to return to pre-injury
or suitable duties within 7 days of injury.
Part 2: Requires doctors to specify
nature and restrictions to proposed suitable duties (only completed for
workers expected to return to work after more than 7 days from the date
of injury).
Part 3 (Return to Work Form): Requires
recommendations on when the worker should resume work and the restrictions
on activities arising from the work-related injury (must be completed
for all workers who need a graded return to pre-injury or other permanent
duties).
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| Back to text |
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| 2: Treatments most commonly
prescribed on the 251 medical certificates |
| Treatment (examples) |
Number (%) |
|
| Physiotherapy only |
48 (19%) |
| Physiotherapy + activity |
12 (5%) |
(Physiotherapy and exercise,
or rehabilitation,
or hydrotherapy,
or modified duties,
or graded return to work) |
|
| Physiotherapy + passive treatment |
56 (22%) |
|
(Physiotherapy and medication or
rest or massage or
heat or ice or
a combination of these)
|
|
| Medication only |
25 (10%) |
(Analgesics, NSAID, drug not
specified, Brufen [Knoll],
Voltaren [Novartis],
Panadeine Forte [Sanofi- Synthelabo]) |
|
| Medication + activity |
9 (4%) |
(Analgesia and home exercises
,
paracetamol and back exercises,
NSAID and light duties) |
|
| Medication + rest |
24 (9%) |
| (NSAID or analgesics and rest)
|
|
| Rest only |
6 (2%) |
| (Rest, bed rest) |
|
| Rest + activity |
12 (5%) |
(Rest and exercise or
modified duties or
return to work) |
|
| Specified single treatment other than rest, medication
or physiotherapy |
17 (7%) |
| (Acupuncture, chiropractic,
manipulation) |
|
| Other combinations of two or more treatments
|
8 (3%) |
(NSAID and heat and massage,
rest and local heat and massage) |
|
| Other treatment descriptors not elsewhere classifiable |
17 (7%) |
| ("Conservative management", "restricted daily", "nil", "rehabilitation medicine") |
|
| Treatment not specified |
17 (7%) |
| Total |
251 (100%) |
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| Back to text |
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| 3: Treatments recommended on
more than one of the 251 medical certificates and NHMRC levels of evidence
for their efficacy (wherever possible)* |
| Treatment prescribed |
n (%) |
RCGP10 |
Van Tulder et al9 |
|
| Physiotherapy |
116 (46%) |
-- |
-- |
| Rest, bed rest |
68 (27%) |
Ineffective, Level I |
Ineffective, Level I |
| NSAID |
64 (25%) |
Effective, Level I |
Effective, Level I |
| Analgesics, analgesia |
56 (22%) |
Effective, Level III |
Effective, Level II |
| Exercise, swimming |
29 (12%) |
Ineffective, Level I |
Ineffective, Level I |
| Light, modified duties, gradual return to work |
13 (5%) |
Effective, Level IV |
-- |
| Massage |
11 (4%) |
-- |
-- |
| Manipulation, mobilisation, chiropractic |
11 (4%) |
Effective, Level I |
Effective, Level III |
| Heat (electromagnetic or source unspecified) |
9 (7%) |
-- |
-- |
| Ice |
4 (2%) |
-- |
-- |
| Muscle relaxants |
3 (1%) |
Effective, Level I |
Effective, Level I |
| Ultrasound |
3 (1%) |
-- |
-- |
| Work conditioning |
2 (0.8%) |
Effective, Level III |
-- |
| Acupuncture |
2 (0.8%) |
-- |
-- |
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|
| Victorian WCA7 |
Gross et al8 |
IASP6 |
AHCPR5 |
|
| Beneficial |
-- |
-- |
-- |
| Beneficial (48 hours) |
-- |
Ineffective |
Ineffective, Level I |
| Beneficial |
Inconclusive |
Effective |
Effective, Level II |
| Beneficial |
Inconclusive |
Effective |
Effective, Level III |
| Beneficial |
-- |
Effective |
Effective, Level III |
| Beneficial |
-- |
Effective |
Effective, Level IV |
| Beneficial |
-- |
-- |
-- |
| Beneficial |
Effective short term, Level
I |
Effective |
Effective, Level II |
| Beneficial |
Effective short-term Level
I |
Ineffective |
Self-application, Level IV |
| Beneficial |
-- |
-- |
Self-application Level IV |
| Beneficial short term |
Inconclusive |
Ineffective |
Effective, Level III |
| -- |
-- |
-- |
-- |
| -- |
-- |
-- |
-- |
| Beneficial |
Inconclusive |
Ineffective |
Ineffective, Level IV |
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| *For some of the guidelines cited
(IASP6 and Victorian WCA7)
levels of evidence were not given. For others (RCGP10
and AHCPR5), the levels of evidence given were converted
to match the NHMRC levels. |
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| Back to text |
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