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Ian M Whyte, Andrew H Dawson, Nicholas A Buckley, Gregory L Carter and Catherine M Levey
Electronically published Friday 9 May 1997.
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Abstract - Introduction - Service structure - Philosophy and strategies - Nursing perspective - Psychiatric perspective - Medical perspective - Outcomes and resource use - Discussion - Acknowledgements - References - Authors' details - Figure 1 - Figure 2 - Table 1 - Table 2 - Table 3 -
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Abstract |
Objective: To describe the development and activity of a multidisciplinary service to manage self poisoning in terms of service structure, philosophy, outcomes and resource use. Design: Descriptive, comparative study with prospective data collection. Setting: Regional toxicology treatment centre in the Hunter Area of New South Wales (NSW) with primary and secondary referral service to 385,000 and tertiary referral service to 100,000. Patients: All patients (1987-1995) with poisoning or envenomation presenting to the Hunter Area Toxicology Service (HATS). Main outcome measures: Average length of stay (ALOS) for HATS compared with national and NSW hospitals. Mortality data for HATS compared with NSW. Results: ALOS for HATS was 0.53-1.22 days shorter than for all Australian hospitals, potentially saving 518 bed days valued at $468,000 per year. ALOS was 0.94-3.39 days shorter than for all NSW hospitals; 1,470 bed days at $1.4 million per year. Inpatient mortality (0.2%; 95%CI 0.0-1.1) was not significantly different from NSW (0.5%; 95%CI 0.2-0.8). Standardised mortality ratios showed no greater all cause suicide mortality. Conclusions: A centralised, efficient and effective area-based model for the management of self poisoning is described. All toxicology presentations in an area health service are diverted to one hospital where all DSP presentations are admitted under the one multidisciplinary team and all receive psychiatric assessment. This model has resulted in a substantial reduction in bed stay with considerable potential savings to the Hunter Area Health Service manifested as an increase in available beds for other purposes (opportunity cost) in the area. ©MJA 1997 |
Introduction | E stimates of admissions for deliberate self poisoning (DSP) vary from 1%1 up to 5%2 of public hospital admissions. More than 50% of these admissions occur between 6.00 pm and 2.00 am.3 DSP (including carbon monoxide) is the cause of death in 42% of suicides.4
With a few exceptions, the management of DSP in Australian hospitals appears to be on an ad hoc basis. There are several relatively unstructured models of management for presentations of DSP to hospital. Commonly the patient is managed in the Emergency Department and, if required, admission occurs under the general physician of the day or under the specialty which best corresponds to the patient's toxicological problem. Other models include medical management for most patients occurring entirely within the Emergency Department/Intensive Care axis with or without formal admission. In at least one centre, 30% of DSP presentations were not formally admitted with all assessment and management occurring in the Emergency Department.5 In many centres, expertise in toxicology comes from outside the service providing the patient care (for example from Poisons Information Centres) rather than expertise being developed within the unit. In these models of management, not every DSP patient receives formal psychiatric assessment. In spite of evidence that psychiatric intervention after parasuicide is worthwhile,6 concentrating psychiatric resources on only those patients who require admission and those who have the most medically severe poisoning is common.7 However, significant suicidal risk is present for many patients with toxicologically "trivial" poisonings. |
Service structure |
In 1986 the Department of Clinical Pharmacology was requested to manage DSP and other toxicology patients. The Hunter Area Toxicology Service (HATS) was established jointly by the Departments of Clinical Pharmacology and Liaison Psychiatry in January 1987. The only increase in staff was one registrar position in Clinical Pharmacology.
All DSP patients are formally admitted under the HATS clinical toxicologist. That clinician retains primary responsibility for care during the whole admission. A preformatted toxicology data collection form was developed which is also the formal admission record. The psychiatry team assess all DSPs and, on request, other poisonings. Referral to the Drug and Alcohol service occurs as necessary. The patient is determined as medically fit for discharge by the toxicologist and the decision on appropriate destination is made by the psychiatrist. Medical follow up, when required, is the responsibility of the toxicologist. A relational database for collecting data on poisoned patients4 was written (by IMW) in late 1986. The complexity of this database has progressively increased and an extensive psychiatric component (written by GLC) became operational in January 1996. HATS was transferred to the Newcastle Mater Misericordiae Hospital (NMMH) in 1991 and took on an Area role (population 385,000). All poisoning cases are transferred, either directly or after assessment at a closer hospital, to the NMMH unless they are too ill. If they are admitted to another hospital, they are admitted under the care of HATS. HATS provides a 24 hour a day telephone consulting service for the Upper and Lower Hunter Areas (population 100,000) and a tertiary referral service when required. The clinical pathway for this managed care is shown in Figure 1.
HATS psychiatric care is provided by a psychiatrist, a psychiatry registrar and a clinical nurse consultant in psychiatry. An after hours service is provided by part of an area roster of psychiatry registrars and four to six "second on call" psychiatrists. Every deliberate self-poisoning admission is seen by the psychiatry team (at least once a day), seven days a week. Even when the patient is consciously or cognitively impaired, our practice is to begin the psychiatric assessment by obtaining a collateral history from family/friends and health care workers before proceeding with individual psychiatric assessment. In the event the patient presents with a toxicologically trivial poisoning after 5 pm or on weekends (which would allow discharge before the routine morning psychiatric review) then the psychiatric registrar on call will come in to do the assessment and decide on appropriate discharge destination. |
Philosophy and strategies | HATS was established with the premise that DSP is a presenting symptom for an underlying psychiatric disorder, personality disorder or psycho-social problem that requires assessment and intervention. A distinction is made between drug overdose (exposure to an amount of drug or toxin sufficient to cause harm) and the more inclusive term DSP, which also includes toxicologically trivial exposures. All admissions are formally discussed at a weekly multi-disciplinary meeting where medical and psychiatric management is reviewed. When appropriate, individualized management plans are discussed for patients who have frequent presentations. |
Nursing perspective | Nursing care of DSP patients uses a combined medical and behavioural model. It is important that staff recognise patients with DSP are entitled to a legitimate "sick role"8 and use a non-judgmental approach to patients and their relatives. Retention of patients for the full duration of treatment can be increased by emphasising the need for medical review and treating DSP patients in a similar manner to other medical patients. In the acute phase of the admission, patients are kept in hospital pyjamas and their street clothes removed. In those patients who have received intravenous cannulation or catheters, these devices are often kept in situ until disposition is determined by the psychiatric team. The use of family and friends in helping to orientate and support the patient can also lessen the nursing burden and improve compliance. |
Psychiatric perspective | Psychiatric care of the DSP patient is aimed at maintaining the safety of the patient (and staff), enhancing compliance with decontamination and other medical treatment, psychological support and the initiation of treatment for specific indications (eg delirium, psychosis and relationship problems) and coordination of psychiatric follow-up. HATS's incorporation of a psychiatry team allows for very early intervention in DSP in contrast to consulting the psychiatrist after completion of medical management. |
Medical perspective | The primary aim in the treatment of poisoned patients is to reduce mortality and early and late morbidity. The secondary aim of treatment is to reduce hospital stay and utilise hospital resources efficiently. This is accomplished by an active education program9 focussed on evidence-based management, good supportive care and active discouragement of punitive medical procedures. |
Outcomes and resource use |
The NSW Health Department Inpatient Statistics Collection (ISC) uses average length of stay (ALOS) where a minimum bed stay for an admission is one day. Examination of medical records data for patients with self poisoning (ICD-9-CM10 codes E950 - E959) admitted to the Royal Newcastle Hospital in 1985 and 1986 showed an ALOS of 3.88 days. For 1987 the ALOS for this group of patients had decreased to 2.75 days and for 1988 to 1.4 days.
In 1995 there were 736 admissions (see Table 1). The median (range) hospital stay is calculated because the data are not normally distributed. The lower quartile is at 10.5 hours and the upper quartile at 27.5 hours. The distribution of hospital stay for DSP patients is shown in Figure 2. In 1994/95, for all hospitals with an Emergency Department in the Greater Newcastle area, DSP comprised 1.2% of medical admissions the majority of which presented to NMMH where they comprised 7.3% of medical admissions. Of the 520 DSP admissions who received formal psychiatric assessment 492 (94.6%) had one or more formal diagnoses11 made of psychiatric disorder, personality disorder or other condition (V codes).
HATS's prospective data collection on all presentations in a defined population is a very powerful tool for observational research. Thus, we have been able to identify a number of significant public health issues related to patterns of drug use,13,14 relative toxicity of drugs within classes15,16,17 and the impact of safety packaging of medications.18 The NSW Health Department, as part of its health outcomes strategy, has provided funds to HATS to develop the management model (and the database) so that it can be trialed at other centres in NSW. |
Discussion |
There are difficulties in comparing data collected by clinicians with a particular interest in a group of patients and national data derived from ICD-9 coding from all hospitals in Australia. The main difficulty is the potential for ascertainment bias. For example, it is possible the national data contains significant numbers of patients without true DSP who have a longer LOS. This may make our comparisons less robust. However, the data from HATS in Table 2 is not derived from our own database but rather from independent coding by the Medical Records Department of the NMMH according to ICD-9-CM. This data is the official data requested by the NSW Department of Health for inclusion in the NSW ISC and thus is directly comparable to the data from other NSW public hospitals.
It could be argued that shorter length of stay in the Hunter is due to our policy of admitting all patients with deliberate self poisoning regardless of severity. However, the greatest difference in ALOS occurs in those patients with complications or comorbidities (Table 2 & 3) who require admission under any policy. Figure 2 shows that 90% of all our patients stay in hospital for less than 50 hours, which is less than the ALOS for uncomplicated poisoning in NSW public hospitals (Table 2). In addition, HATS bed stay for all admissions (complicated and uncomplicated) after excluding those admitted for less than 12 hours is still shorter than the ALOS for uncomplicated admissions to all NSW hospitals. The ALOS for HATS admissions requiring intensive care is more than 2 days shorter than the ALOS for all complicated admissions to NSW hospitals. The model of management of self poisoning described in this article is, we believe, unique in Australia. The differences we have identified in this model are:
This model has resulted in a substantial and significant reduction in bed stay which provides an increase in available beds for other purposes (opportunity cost) in the Area. There are two ways of calculating monetary cost if funding were on a Diagnosis Related Groups (DRG) basis. The first is to multiply the bed days saved by the DRG cost of a bed day as in Table 2 and Table 3. The second is to assume the saved beds will be occupied by patients attracting further DRG funding. Assigning a monetary value to this is not possible. It is clear, however, that based on DRG funding these saved bed days are worth more to the Area than the cost of running the service. The reduction in bed stay has not been accompanied by a worsening in outcome as defined by in hospital mortality from DSP or standardised mortality ratios for all cause suicide. While the number of admissions to HATS in 1992 appears disproportionate it is consistent with the proportion of admissions to other major hospitals1,2 and reflects our policy of admitting all DSP presentations. It appears likely the Department of Health figures for admissions significantly underestimate the number of presentations for DSP to NSW hospitals. If so, while the magnitude of the saving per admission may be uncertain, on a state wide basis the potential savings from implementing our model are even greater. Without further data, determining the reasons for the shorter ALOS is not possible but anecdotal comparisons with other hospitals suggest the following possibilities:
Our current model of management has evolved utilizing the skills and experience of those interested in poisoning in Newcastle. The only new position created was the registrar position in Clinical Pharmacology. We do not believe, however, that replicating the model or its outcomes is dependent on replicating our subspeciality mix. Nevertheless, the identification of a team to manage poisoning is critical. In many health areas the Emergency physicians may be the logical choice for such a team. This would require an extension of admitting rights into the general hospital or a collaborative venture with an identifiable medical team. A specific group of psychiatrists is also critical. We believe that Area Health Services should consolidate acute toxicology services on one site. A potential disadvantage of consolidation is loss of skills in the management of toxicological problems in other hospitals in the Area. This could be offset by making the service part of registrar and nursing training rotations. The advantages of consolidation include:
Overall the efficiencies evident in this model are a product of the reorganisation of largely existing resources to provide a multidisciplinary team approach to the management of poisoned patients. The provision of care is based on a philosophy that these patients are entitled to a legitimate sick role. The major stumbling block to establishing a similar dedicated service is in making the decision to reorganise existing services. As House et al state, after reviewing services in the UK, "there is much to recommend in clinical diversity, but nothing to recommend [in] unplanned and incoordinated service provision".6 |
Acknowledgements | We would like to acknowledge the support of nursing staff in the Intensive Care Unit, the Emergency Department and Ward 5E at the Newcastle Mater Misericordiae Hospital. The Hunter Area Toxicology Service has also received considerable support from the Mental Health Epidemiology Group (NSW Department of Health) and the Chief Executive Officer of the Hunter Area Health Service, Dr Timothy Smyth. Some of the later development of this service was supported by a NSW Health Department, Health Outcomes grant and a grant from the Hunter Area Health Service. |
References |
(Received 26 Aug 1996, accepted 3 Apr 1997) |
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