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Short course
8.2
Crisis management

 

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Types of crisis

Developmental
 Transitions between the usual stages of life, often surrounded by "rites of passage" at clearly defined moments (being born, becoming adult, getting married, becoming an elder, dying).

Situational
 Sometimes called "accidental crises", these are more culture- and situation-specific (e.g., loss of job, income and/or home, accident or burglary, or loss through separation or divorce).

Complex
 Not part of our everyday experience, complex crises include severe trauma (eg, violent personal assault, natural or man-made disasters) and crises associated with severe mental illness (eg, schizophrenic episode in association with family breakup).

A crisis is different from an emergency
 An emergency is a life-threatening situation demanding an immediate response by emergency personnel. A crisis is usually not immediately life-threatening and the early response should be assessment and support, defusing stress and interpersonal strife.

On to section 8.3 . . .