Click Here!

  eMJA     The Medical Journal of Australia

Home | Issues | eMJA shop | My account | Classifieds | Contact | More... | Topics | Search   

Medical log: forward command Thredbo

Roger D Harris

A first-hand account of the medical response to the disaster

MJA 1997; 167: 627-629  

Introduction - Postscript - Acknowledgements - Authors' details

Make a comment - Register to be notified of new articles by e-mail - Current contents list - ©MJA1997

 

Introduction

At 2340 on Wednesday, 30 July 1997, a landslide hit the ski resort village of Thredbo, in New South Wales. Two ski lodges were destroyed, with the loss of 18 lives. There was only one survivor, rescued about 66 hours after the disaster struck.

More than 30 doctors were directly involved in the rescue effort and many more covered for their absent colleagues. The NSW Ambulance Service responded with 183 officers, and hundreds of fire brigade personnel, police, State Emergency Service and volunteer rescue association personnel participated in the rescue effort.

Here is a brief account taken from the "doctors' log", a medical record compiled at the site by the attending physicians during the first few days of the disaster. Entries were made in the log every few hours to assist in monitoring the medical progress of the disaster and to serve as a record for later audit.  

Wednesday
30 July

2340: Disaster strikes
A landslide completely destroys two ski lodges within a matter of seconds. Fortunately, the first lodge has only one occupant (as it is midweek and snowfalls are light), but, tragically, the second lodge is the staff accommodation for the resort employees and as many as 20 to 30 people are feared trapped or dead. As local rescuers arrive on the scene, there are reports of cries for help from people trapped within the wreckage. A rapid assessment of the site by the Thredbo fire brigade and police reveals that it is dangerously unstable and there is a strong smell of gas and diesel fuel. The police decide to clear the site until it is declared safe enough to allow further rescue attempts.

Two general practitioners who practise in Thredbo and several other doctors holidaying there are on stand-by at the disaster site, but are unable to get to people trapped within the wreckage.  

Thursday
31 July

0030: Medical support is mobilised
A regional disaster is declared (see Box below). Goulburn (in southern NSW, approximately 300 km from Thredbo) is established as the regional disaster coordination centre, but as it is feared that regional resources may be overwhelmed Sydney coordination is also notified. Teams of doctors and nurses are sent from Cooma to Thredbo and from Canberra to Jindabyne (a triage point), and a four-person specialist medical team (an emergency physician, surgeon, anaesthetist and a medical retrieval specialist) is flown to Thredbo from St George Hospital in south-eastern Sydney. (Medical retrieval specialists in NSW are either emergency physicians or anaesthetists who work for the medical retrieval unit at St George Hospital.) The medical specialist team is sent from Sydney so as not to drain the supply of medical specialists from local areas, including Canberra. At this point, it was feared that there would be mass casualties that would need to be transferred to regional hospitals. The medical retrieval unit conducts a disaster bed count and locates 25 potential intensive care beds in the State.

The Thredbo landslide: a regional disaster

A "disaster" is an event that overwhelms the capacity of the local resources to deal with the situation. The level of the disaster is graded according to the size of the response necessary. A disaster may involve mobilising only the resources of a single institution such as a hospital, or it may extend to involve the region, the State or the entire nation. The Thredbo landslide was classified as a regional disaster, although it did extend to involve many resources drawn from throughout New South Wales.

 

0730: Forward medical command post established
The medical command post, along with the other emergency services, is set up in a lodge 50 m from the disaster site. The forward medical command post is responsible for coordinating the on-site medical rescue and liaising with medical command posts in Goulburn and Sydney. Telephone and fax lines, desks, chairs, stationery and white boards are organised. After consultation with the fire brigade, it is decided that the police will take overall charge of the site and coordinate all emergency personnel.

The medical team from St George Hospital relieves the Thredbo and Cooma doctors, who have manned the site overnight. Their initial task is to establish a line of communication with both Goulburn and Sydney coordination centres. The Thredbo medical centre is chosen as the primary casualty treatment area because it already has the infrastructure and equipment (e.g., lighting, heating, handbasins, x-ray machines, oxygen, suction) necessary to stabilise patients before transport. A comprehensive inventory is taken of all the medical equipment and is sent to Sydney and Goulburn to help with planning of additional supplies. A temporary mortuary is set up in the Thredbo fire brigade station as it is close to both the disaster site and the medical centre.

People are evacuated from homes adjacent to the landslide as there is real concern that these buildings may also slip, and also so as not to hamper the rescue. Arrangements are made for the medical team to review all evacuees to ensure that they have no special medical requirements.

A second specialist medical team from Sydney is activated (from the Royal North Shore Hospital) and accommodation is organised for the medical staff in Thredbo.

1030: Medical team inspects the disaster site

By mid morning, the initial tasks involved in establishing the disaster medical command are complete. Geological engineers and mine rescue experts examine the disaster site and consider it very unstable. The first inspection of the site by a medical officer is carried out. The medical team realise that they need to be prepared to treat possible mass casualties among the rescue workers, and identify several occupational health issues:

  • Irritated eyes/throat. Rescuers to wear goggles and face masks while clearing dusty plasterboard and fibreglass insulation bats.
  • Minor injuries, such as foreign bodies in the eye and lacerations. Medical supplies are organised from Goulburn.
  • Exhaustion and hypothermia among the rescuers. All rescue personnel are alerted to the relevant signs and symptoms and told to report any concerns to their superiors and the medical staff.

The medical team decides to inspect the disaster site every four to six hours to deal with these problems and others as they develop.

Rescue shifts are limited to between four and eight hours, with adequate breaks during the shift for food and drink. The Salvation Army provides hot food and drinks around the clock and the rescuers warm themselves by fires burning in 44-gallon drums around the site.

1620: The first body is recovered
As the bodies of victims are found, the medical team works with the police disaster victim identification squad. The medical officers pronounce the person deceased and tag them with a preliminary identification number. The police take video recordings and photographs of the victims both at the spot where they are found and at the temporary mortuary. This information will be submitted to the coronial investigation into the disaster. Finally, bodies are taken to Sydney for further examination and formal identification.

After consultation with coronial medical officers, the police insist that no bodies are to be viewed at the scene by significant others. The coronial medical officers state that viewing the body in this setting can be more traumatic and that identification at this point is frequently wrong, leading to more confusion, delays and further trauma.

1830: Second medical specialist team arrives
The St George doctors are relieved by the Royal North Shore team and are exhausted as they have not slept in 36 hours. The temperature in Thredbo drops to -14oC overnight.

 

Friday
1 August

0800: St George medical team return to Sydney
It is decided that two medical teams are not necessary at the forward command post as the medical personnel at both Cooma and Canberra can be mobilised at short notice. Each medical team at the forward command post will be replaced every 24 hours by a new team from Sydney. At the forward command post, teams will divide into two groups of two and work six-hour shifts to provide 24-hour cover.

The NSW Premier and the Police Commissioner are to visit the disaster site, and the medical commander is asked to attend a briefing and site inspection with them.

Several public health and environmental issues arise during the day:

  • Water and sewerage is cut off to the site and surrounding village. Some rescue personnel are staying in lodges without running water, and toilets are not flushing. One rescue worker develops abdominal pain, vomiting and diarrhoea. As there is concern about the possible cause as well as contamination of other rescuers, the patient is interviewed and returned to Sydney. Water, vomitus and stool samples are sent to Sydney. A directive is issued to drink only bottled water or cooled boiled water.

  • Exposure by the rescue workers to decomposing bodies and body effluent. The principles of universal precautions are re-emphasised to the rescuers, decontamination posts are established at all exit points from the disaster site, and protective suits are brought in for those in direct contact with bodies.

  • Diesel fuel seeps continuously into Thredbo creek. The leak is largely contained by the fire brigade using booms and siphons, but some oil escapes downstream. The Public Health Office, Environmental Protection Agency and Snowy Mountains Shire are all notified and asked to review the situation.
1500: Meeting the relatives
The doctors meet the relatives of those still missing. The relatives, understandably distraught and angry that the rescue effort appears to be going so slowly, interpret the cautious pace of the rescue as indicating that the medical team has lost all hope of finding any survivors. The meetings are very emotional and extremely draining on the already tired doctors.

1800: The third night begins
The rescue effort will continue through the night. Special helium balloons containing a light source are suspended over the rescue area to provide a very bright light with minimal shadowing.

 

Saturday
2 August

0530: A possible survivor is located.
The medical team is notified by the ambulance paramedics at the site that a survivor has been found. The patient is believed to be a male with minimal injuries. The initial action is to ensure that the relatives are given the known facts about the survivor before possibly misleading media reports filter through to them. A rescue helicopter is activated from Sydney and is to stand-by in Thredbo ready to transfer the patient to a tertiary hospital.

The information from the site is that the survivor is trapped in a confined space surrounded by concrete slabs and underneath two further slabs. The only access to him is through a small hole and it is estimated that extrication will take eight to 12 hours. Attempting intravenous access is not feasible, but an oxygen mask is passed down to him by paramedics. The medical team discusses the clinical problems likely to be affecting the survivor: dehydration, hypothermia, rhabdomyolysis and possibly vascular instability if he is moved or sat up.

A doctor goes down to the site and crawls under the concrete slabs to assess the patient as best he can. He can only talk to him and see his hand reaching up through the hole, but cannot reach it. As extrication will take some time and he appears in relatively good health (from his own reports), it is decided a trial of warm oral fluids should be tried. Glucose 25 g is added to normal saline 1000 mL, and the fluid warmed with a small Biegler fluid warmer (ATOM, Austria) plugged into a fire brigade power supply. A giving set is lowered to him through the hole and he sips 20 mL every 20 minutes to see if he can tolerate it. Surprisingly, he states that the warm saline tastes fine and even "compliments the chef".

A Warm Touch air warmer (Mallinckrodt, USA) is modified by connecting a domestic vacuum cleaner hose to the outlet pipe in order to extend its length. The hosing is insulated by wrapping multiple foil sheets around the tubing. The warmer is plugged into the power source at the site and generates a steady flow of slightly warm air through the end of the long hose. The hose is fed down to the patient, who uses the warm air to dry his soaking wet jumper and shorts. During this time, a lengthened pulse oximeter probe from a Criticare oximeter (Criticare Systems, Inc., Waukesha, Wisconsin, USA) is applied by the patient to monitor pulse rate and oxygen saturation.

1700: The survivor is rescued
The access hole to the patient is enlarged significantly. An ambulance paramedic goes down inside the hole with the patient and a doctor leans into it to perform a saphenous-vein cutdown by torchlight to establish intravenous access. Two litres of warmed Hartmann's solution to which has been added 100 mEq of sodium bicarbonate is infused. A cardiac rhythm strip shows slow atrial fibrillation, but there are no QRS, ST or T-wave changes to suggest hyperkalaemia.

The patient is slowly removed from the hole and all efforts are made to maintain him in a horizontal position, as prolonged hypothermia and immobilisation might impair his ability to autoregulate his blood pressure, and sudden movements might cause his blood pressure to fall precipitately. He is taken to the Thredbo medical centre, where a "trauma team" conducts a primary survey (airway, breathing, circulation) and secondary survey (full head-to-toe examination) and initial resuscitation before transferring him by helicopter to Canberra 50 minutes later. Amazingly, he has minimal injuries other than extensive frostbite to both feet. A relief medical team arrives from Westmead Hospital, in Sydney, and, after aiding with resucitation, proceed to the forward command post and disaster site. More specialists arrive from the Prince of Wales Hospital and St Vincent's Hospital in Sydney.

Victim identification, monitoring of occupational health and public health problems and general medical cover continue for another three days. Tragically, no other survivors are found.  

Postscript

From a medical perspective, the Thredbo disaster was unusual in that there were no mass casualties. However, there was a considerable workload for the doctors, who, in addition to carrying out medical duties, had to cope with exhaustion, certifications of death and dealing with grieving relatives, as well as exposing themselves to danger while attending to a patient who was still trapped.

The biggest stressor was probably the environment itself. At night the disaster site was lit with floodlights and helium light balloons. Anyone approaching the site had to pass through two checkpoints. The first, "perimeter", checkpoint was manned by the State Emergency Service, and the second, "central", checkpoint was manned by the police. At each checkpoint (and at other positions around the site), fires burned in 44-gallon drums for the rescuers to warm themselves by. The lights, the fires, the checkpoints and the devastation of the hillside created an atmosphere similar to a war zone. One medical officer commented: "It's like being in a Mad Max movie!".

 

Acknowledgements

On behalf of the medical team that attended the disaster site, acknowledgement should be given to the leadership shown by Dr Ronald Manning (Emergency Physician). Credit should also be given to those who "held the fort" while their colleagues were in Thredbo. Photography: Dr Roger Harris, Trevor Lee (NSW Ambulance Service), and Dr Michael King.  


Authors' details

Department of Emergency Medicine, Royal North Shore Hospital, St Leonards, NSW.
Roger D Harris, MB BS, FACEM, Research Fellow in Emergency Medicine.
Reprints: Dr R D Harris, Department of Emergency Medicine, Royal North Shore Hospital, St Leonards, NSW 2065.

Make a comment - ©MJA 1997


Other articles have cited this article:

Home | Issues | eMJA shop | My account | Classifieds | More... | Contact | Topics | Search

The Medical Journal of Australia    eMJA  


Readers may print a single copy for personal use. No further reproduction or distribution of the articles should proceed without the permission of the publisher. For permission, contact the Australasian Medical Publishing Company
Journalists are welcome to write news stories based on what they read here, but should acknowledge their source as "an article published on the Internet by The Medical Journal of Australia <http://www.mja.com.au>".

<URL: http://www.mja.com.au/> © 1997 Medical Journal of Australia.
We appreciate your comments.