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Jeanette E Ward, John Boyages and Leena Gupta
Subsequently cited in Dwyer P. Legal implications of clinical practice guidelines. MJA 1998; 169: 292-293.
Abstract - Introduction - Methods - Results - Sample characteristics - Recall of and reactions to the guidelines - Self-reported use and views of impact on clinical practice and patient outcomes - Discussion - Acknowledgements - References
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Abstract |
Obj ectives: To determine clinicians' recall of the
National Health and Medical Research Council's (NHMRC) Clinical
practice guidelines for the management of early breast cancer
six months after publication, and their reactions to its content and
potential dissemination and implementation strategies. Setting: Greater Western Region of Sydney, May 1996. Method: Self-administered survey of clinicians with an involvement or interest in the management of women with breast cancer. Results: Of the 69 respondents to the questionnaire (77% response rate), 20% did not recall ever seeing the guidelines. Although most agreed with the defined parameters of potential strengths of the guidelines, there was less agreement as to their medicolegal implications. The four treatment sections of the guidelines were the most highly rated, followed by the sections on communication skills and investigations. Education programs, including college-based programs, as well as endorsement of the guidelines by the learned colleges and respected colleagues, were rated highly as dissemination strategies, far outranking Internet availability. Local revision of the guidelines was considered important as an implementation strategy by three-quarters of respondents. Only 20% indicated that the guidelines had influenced clinical practice, although 46% agreed that they would improve outcomes for women with early breast cancer. Conclusions: The NHMRC early breast cancer guidelines have been relatively well received in the Greater Western Region of Sydney, although local activities within public institutions and private practice will be needed to achieve implementation . |
Introduction |
Evidence-based clinical guidelines have been advocated by overseas1-3 and local4 authorities to support more
effective health care and enhance patient outcomes. However,
publication of guidelines alone is insufficient to ensure
improvements in clinical practice because dissemination and
implementation of guidelines must follow if patient outcomes are to
improve.5
Although there is evidence of increased activity in the development of evidence-based guidelines in Australia, dissemination and implementation of such guidelines have received less emphasis.6 Dissemination refers to activities which encourage positive attitudes toward specific guidelines and raise awareness of the need to change. Strategies appropriate to disseminate guidelines include medical seminars about the guidelines and endorsement by recognised peers.7 Implementation refers to activities which aim to achieve and maintain changes in actual practice. Strategies to implement guidelines include audit and feedback, prompts for clinicians, checklists for patients, and financial sanctions and incentives.7,8 The Clinical practice guidelines for the management of early breast cancer9 were the first guidelines produced by the National Health and Medical Research Council (NHMRC) using an explicit evidence-based process.10 The guidelines, published in 1995, were designed "to assist in decision-making by women and their doctors, educate all involved in the care of women with breast cancer, assess and assure the quality of care, reduce the risk of legal liability by improving care and bring the issue of cost-effectiveness into the public arena".10 A consumer guide was also published at the same time.11 We wished to determine clinicians' recall of the guidelines six months after national distribution as well as their reactions to its content, and potential dissemination and implementation strategies. |
Methods |
In May 1996, we mailed an eight-page questionnaire and a copy of the
guidelines, after an advance telephone prompt, to all members of the
Western Areas Breast Group in the Greater Western Region of Sydney,
encompassing the Western, Wentworth and Southwestern area health
services (n = 52), all other clinicians known
to have managed women with breast cancer in 1992 in the region12 (n = 27),
and surgical and oncology registrars (n = 11).
Non-respondents were followed up with reminder letters a fortnight
later and a telephone call 26 days later by one of us (J E W) and 70 days
later by an eminent peer.
The questionnaire was designed to assess recall and recent use of both the guidelines and consumer guide and the impact of the guidelines to date. We asked respondents to rate eight potential strengths of the guidelines and seven potential criticisms using a five-point scale (strongly agree, agree, unsure, disagree, strongly disagree). To assess content relevance, we asked respondents to rate the usefulness of information in 12 sections of the guidelines using five categories (very, somewhat useful, not useful, unsure, not applicable). To assess the influences on clinicians' decisions whether to follow the guidelines, we asked respondents (using the same response options) to rate the relative importance of each of four features of the development process, one current and five potential dissemination strategies, and three implementation strategies. The latter consisted of a regional implementation strategy designed around revision of the guidelines by all western Sydney specialists to enhance its local application as well as two other implementation strategies drawn from the international literature7,8 (namely, an interactive computerised system to provide clinicians with individualised feedback about patterns of care, and patient checklists provided directly to women). Eight questions ascertained respondents' sociodemographic and professional characteristics. |
Results | |
Sample characteristics |
We obtained a 77% response rate (90 clinicians received
questionnaires and 69 returned them). Of the 69 respondents, 59 (85%)
were men and 10 were women (14%), and ages ranged from 26-67 years. The
sample consisted of 35 general surgeons (51%), 10 breast surgeons
(14%), five medical oncologists (7%), seven radiation oncologists
(10%), and nine registrars (13%) (a further three did not specify).
The number of new patients with breast cancer seen per respondent per
month ranged from 0-20 (mode, 1; median, 2).
Involvement in teaching and research was reported by 52 (75%) and 29 (42%), respectively. Over half the respondents had Visiting Medical Officer appointments (n = 39; 56%), and 18 (26%) were full-time staff specialists in public hospitals. Eight breast surgeons (80%) and 16 general surgeons (46%) were associated with the Royal Australasian College of Surgeons Breast Section. |
Recall of and reactions to the guidelines |
Fifty-five respondents (80%) indicated they had seen the guidelines
before receiving a copy with our survey, while 12 (17%) had commented
on the earlier draft circulated for consultation in June 1995. Only 35
(51%) were aware of the Consensus Statement on the Management of
Breast Cancer, published by the Clinical Oncological Society of
Australia.13 Fifty-one
respondents (74%) were familiar with the consumer guide, but only 12
(17%) always recommended it to women; 20 (29%) sometimes and five (7%)
rarely. A further 25 (36%) did not recommend it at all. Of the 37 who
recommended the consumer companion, only two would document this
always in their medical records; two sometimes and one rarely. The
rest never recorded it.
Box 1 shows that at least three-quarters of respondents had positive views (strongly agree or agree) for five out of eight statements about potential strengths of the guidelines. More than half disagreed or strongly disagreed with five of seven potential criticisms of the guidelines. While 32% were unsure if the guidelines could be used to sue doctors, 45% agreed or strongly agreed that they could. Box 2 summarises respondents' ratings of specific sections of the guidelines. The four sections listed in the questionnaire about treatment decisions were the most highly rated, followed by the section on communication skills, which outranked the seven sections concerning investigations and other pretreatment decisions. All four features of the guidelines development process were very or somewhat important for almost all of the respondents in deciding whether to follow their recommendations (Box 3). To disseminate the guidelines, most respondents rated educational programs conducted by learned colleges (84%) as well as their endorsement of the guidelines (86%) as very or somewhat important strategies. Other educational programs and recommendation by a respected colleague were rated as very or somewhat important by nearly three-quarters of respondents and outranked Internet availability (the only dissemination strategy in place at the time of the survey). To implement the guidelines, local revision by specialists to make the guidelines more practical was ranked by 76% as being either very or somewhat important in deciding whether to follow the guidelines, contrasting with respondents' ratings of an interactive computer system (50%) and patient checklists (34%). |
Self-reported use and views of impact on clinical practice and patient outcomes |
Forty-one (59%) respondents had not referred to the guidelines at all
in the previous month of practice, 20 (29%) had referred to them
between one and four times, and seven (10%) more than four times. Of the
38 respondents who indicated they saw at least one new patient each
month, 34 (90%) had not referred to the guidelines at all in the
previous month. Forty-two (61%) respondents indicated that the
guidelines had had no influence on their clinical practice, 14 (20%)
indicated that they had, and three (4%) were unsure (data missing or
the guidelines had not been seen by the remainder).
In response to the question Will the guidelines improve outcomes for women with early breast cancer?, 32 (46%) indicated "yes", while 11 (16%) indicated "no", and 25 (36%) were unsure. |
Discussion |
Our study assessed the initial reactions of a multidisciplinary
group of clinicians to the first evidence-based clinical practice
guidelines produced by the NHMRC. Most respondents (80%) had seen the
guidelines six months after publication. This compares well against
previous surveys showing much lower recall of other national
guidelines (e.g., among general practitioners),14 and exceeds the proportion
recalling earlier guidelines produced by the Clinical Oncological
Society of Australia.13
Even clinicians who recalled the guidelines appear not to have been substantially influenced by them. However, it is possible that clinical practice was already consistent with evidence-based best practice. However, this explanation is inconsistent with the fundamental premise underpinning initiation of the guidelines9 and other, indirect, evidence of an unacceptable variation in practice.12,15 In addition, the guidelines (and a parliamentary report16 ) recommend that clinicians advise their patients about the availability of the consumer companion and recommend them as a reference to be used in cooperation with their doctor.9 However, more than a third of respondents did not recommend the consumer guide at all. Guidelines will not change practice unless clinicians have access to them when needed. Our study shows that use of the guidelines at the local level appears limited. A planned approach to dissemination and implementation is needed. Respondents' ratings of potential strategies have identified useful priorities. Their views on potential dissemination strategies ought to be used to find ways to encourage positive attitudes toward the guidelines and, through their preferred implementation strategies, to change behaviour. Respondents' interest in educational programs conducted by learned colleges, as well as colleges' endorsement of the guidelines, suggests the use of these strategies to create a greater interest in the guidelines. To achieve full implementation, however, local adaptation will be critical.18 Local adaptation will engender a stronger sense of ownership of the guidelines, but mechanisms to enssure the methodological integrity of the evidence-based elements of the guidelines throughout the process of local adaptation will need to be developed. As implementation strategies shown to be effective in overseas research received low ratings in our survey, they should be replicated in controlled trials before being given wider advocacy. Given the relative lack of experience in Australia to date in disseminating, implementing and monitoring use of evidence-based guidelines,17 documentation of the process of local implementation of the guidelines is needed. Finally, as measurement of improved patient outcomes represents the "gold standard" of guidelines evaluation,4,19 we recommend such an approach at local, State and national levels. |
Acknowledgements | We thank all who completed the questionnaire; Professor Allan Langlands and staff of the Breast Cancer Institute for commenting on draft questionnaires; Dr Kate George for telephone prompts; Ms Josette Banks and Mrs Nancy Harding for survey administration; Emeritus Professor Tom Reeve for generous contribution to telephone follow-up; and Mr Md Moniruzzaman for data analysis. |
References |
(Received 8 Jan, accepted 3 July, 1997) |
Author's Details
Needs Assessment & Health Outcomes Unit, Central Sydney
Area Health Service, NSW.
Jeanette E Ward, PhD, FAFPHM, Director;
Leena Gupta,
MPH, FAFPHM; formerly, Clinical Epidemiologist (Cancer Outcomes).
NSW Breast Cancer Institute, Western Sydney Area Health Service,
NSW.
John Boyages, FRACR, PhD, Director.
Reprints: Dr J E Ward, Needs Assessment & Health Outcomes Unit, Central Sydney Area Health Service, Locked Bag 8, Newtown, NSW 2042.
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