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It is difficult to explain the history of healthcare systems, and the
interpretation of contemporaneous events is even more challenging.
The hardest enterprise, however, is that of futurist -- if it is to be
done well. It involves extrapolating past and present trends,
anticipating coming events and painting a cogent picture for
posterity.
Many people have failed miserably for various reasons.1-3 Lord Kelvin's
claim in 1895 that "heavier than air flying machines are impossible"
foundered on inadequate modelling. Technological change exposed
the conjecture by the Chairman of IBM in 1948 that there was "a world
market for about five computers". Arrogance probably led to the
insouciant prophecy by the US Secretary of the Navy in 1941 that "[we
are] not going to be caught napping". The recent prediction by the
Australian Private Hospitals Association that the private health
insurance rebate has the potential to "completely eliminate public
hospital waiting lists"4 will no doubt be sorely
tested.
Hillman, in this issue of the Journal,5 combines the
skills of historian, contemporary commentator and futurist to
survey the acute-care hospital. He expresses views with which many
would agree. The hospital sector has emerged in response to a wide
range of policies and practices, many of which are no longer relevant.
More recently, advances in practice and technology have been
impressive, but the sector is exhibiting signs of systems
failure,6,7 despite the skills and
efforts of the individuals who work within it. Measures such as
diagnosis-related groups (DRG) funding, involving clinicians in
management, basing decisions on evidence and continuous
improvement initiatives represent both a recognition of the
problems and an indication that people with different perspectives
on the healthcare sector, including policymakers, economists,
clinicians and managers, are searching for solutions.
Some recent trends seem destined to continue. These include further
compression of length of stay, increased outsourcing and
privatisation, renewed efforts to manage quality of care, and
greater use of care options such as ambulatory care, day-only
hospitalisation and home care.8,9 However, mere
extrapolation is an insufficient basis for prediction given the many
changes in clinical practice that could hardly have been
anticipated. Further, in view of the lack of strategic vision of most
Australian governments, there is no coherent framework for these
trends.
Moreover, the trends have been influenced by unfortunate
constraints. For example, we have maintained the illogical splits in
healthcare financing between the Commonwealth and the States
despite 50 years of expert opinion that this system is
counterproductive. It similarly makes no sense to separate private
and public insurance. To allow privately insured patients to
congregate in privately owned hospitals ensures there is little or no
helpful competition across ownership types.
Exactly how the healthcare delivery system will change is open to
debate, which is one of the reasons Hillman's contribution is timely
and useful. He paints a plausible picture that will no doubt stimulate
valuable discussion and will be validated or invalidated over time.
We would do well to heed four main points in the article. One is to
consider how the idea of "hospitalist" -- essentially a specialist in
acute-care and emergency medicine who releases other specialists
from these activities -- would translate from the American to the
Australian context. Second, the community health-hospital
interface needs to be better integrated. Hillman envisages a more
prominent role for general practitioners and community medicine,
and the experience of the National Hospital Demonstration Program
and the Coordinated Care Trials is of considerable value. Third,
there will be challenges ahead for medical education in a more complex
system.10
The fourth point is the emerging need for more research on the delivery
system. The Health and Medical Research Strategic Review has shown
that Australian research support is less than that of other
Organization for Economic Cooperation and Development (OECD)
countries ($28 per capita, compared with a GDP-weighted OECD average
for developed countries of $42).11 There are thus grounds for
increased expenditure on health and medical research, but health
services research appears to be especially at risk. The Figure shows
the most recent National Health and Medical Research Council (NHMRC)
data comparing the relative success rate of grant applications by
research field.
The type of research that Hillman calls for is within the very field for
which it is most difficult to secure NHMRC funding, the largest, and in
some cases the only, source. Yet there are undoubtedly further gains
to be made in delivery efficiency, structure and quality of care by
enhancing health services' research efforts.
We could head in several directions. At one extreme, there could be an
intensification of what we have today -- more pressure to produce,
more privatisation, more band-aid attempts to link fee-for-service
general practitioners with public hospitals and home care services
under strictly capped budgets, and more quarterly worrying about
private health insurance, even with the 30% tax rebate. On the other
hand, we could shoot for the social democrats' dream -- a single public
insurer, all-encompassing area health services,
multidisciplinary clinical teams as the prime contractors,
increased preventive and community services with hospitals demoted
to providers of intensive care beds, and so on.
Health services research tools, such as critical historical
incidents analysis, policy evaluation, scenario planning,
computer modelling, decision analysis and risk assessment, can
provide guidance to decision makers. They will help reduce the
mistakes of the past, illuminate present problems and make future
predictions more precise.
Jeffrey Braithwaite
Senior Lecturer
Don Hindle
Professor
School of Health Services Management Faculty of Medicine
University of New South Wales, Sydney NSW
Email: j.braithwaiteATunsw.edu.au
- Cerf C, Navasky V. The experts speak. New York: Pantheon Books,
1984.
- Starbuck WH. Strategising in the real world. Intl J Technol
Management 1992; 8 (1/2): 77-85.
- Shoemaker PJH. Scenario planning: a tool for strategic thinking.
Sloan Management Rev 1995; Winter: 25-40.
- Australian Private Hospitals Association. An open letter to all
Labor, Democrat, Green and Independent Senators. The
Australian 9 December 1998: 9.
- Hillman K. The changing role of acute-care hospitals. Med J
Aust 1999; 170: 325-328.
- Wilson RM, Runciman WB, Gibberd RW, et al. The Quality in Australian
Health Care Study. Med J Aust 1995; 163: 458-471.
- Bolsin S. Professional misconduct: the Bristol case. Med J
Aust 1998; 169: 369-372.
- Braithwaite J. The 21st-century hospital. Med J Aust 1997;
166: 6.
- Komesaroff PA, Clunie GJ, Duckett SJ. What is the future of the
hospital system? Med J Aust 1997; 166: 17-23.
- Larkins RG, Martin TJ, Johnston CI. The boundaryless hospital -- a
commentary. Aust N Z J Med 1995; 25: 169-170.
- Health and Medical Research Strategic Review. The virtuous
circle: working together for health and medical research. Canberra:
Commonwealth of Australia, 1998. URL: http://www.hmrsr.com
(accessed 1 March 1999).
©MJA 1999
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