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MJA Logo Managing Arthritis

Managing osteoarthritis in general practice: a long-term approach

Deborah C Saltman, Natalie A O'Dea and Philip N Sambrook

MJA 2001; 175: S92-S96

What do GPs want to know? - Introducing Susan - The "later on" consultation - Late consultation - Issues to consider - Postscript - Acknowledgements - References - Authors' Details Register to be notified of new articles by e-mail - Current contents list - More articles on Rheumatology


Osteoarthritis is the ninth most common condition managed in general practice.1 Not only do patients present frequently to general practitioners (GPs) with this problem, but they also come back time and time again because osteoarthritis can be chronically disabling. Patients with osteoarthritis of the knee or hip often have multiple comorbidities, such as obesity and hypertension, and the constellation of multiple conditions in one patient is best managed in general practice with referrals to specialists and allied health professionals as required.


  What do GPs want to know?
Much educational effort has been directed to increasing the skills of GPs in the management of osteoarthritis. There are certain areas where GPs want to learn more. In the evaluations of a series of osteoarthritis workshops we conducted with about 100 GPs during 1999 and 2000, several recurring issues for further education were noted:

  • A greater understanding of how to increase the role of the patient in managing their osteoarthritis.

  • Strategies that slow the progression of osteoarthritis.

  • Enhanced skills in lifestyle counselling.

  • More logical ways to progress through a number of consultations to achieve a successful outcome.

  • Ways to measure the efficacy of their osteoarthritis management.

  • An improved approach as a case manager in a multidisciplinary team.

Through a case study, we address these issues and review the key activities of a GP in managing a patient who presents with osteoarthritis of the knee. We introduce "Susan" at the consultation when her osteoarthritis is first recognised, then follow her through a number of consultations spanning over 20 years.

Susan represents the one in five females in the 45-64 year age group who say they suffer from osteoarthritis. In this middle-years age group, one in 10 men say they suffer from osteoarthritis.2 In the older age group (65 years and over), arthritis and rheumatism are the most common complaints of both males and females.


Introducing Susan
Susan is 57 years old. She has three children and two grandchildren. Susan works part time as a teacher and lives an active life, playing golf whenever she gets the chance. She has been your patient, mostly for "women's matters", for the last 15 years. Susan has a body mass index (BMI) of 30, and has tried unsuccessfully to lose weight over the past few years.

She has come to see you today to discuss a mild ache in her left knee; the pain increases particularly after 18 holes of golf. Her mother had a knee replacement due to osteoarthritis and Susan does not want to follow in her mother's footsteps.

The "recognition consultation"
This is Susan's osteoarthritis "recognition consultation". It represents the time in a GP-patient relationship when a particular medical problem is first mentioned. In Susan's case, she has been seeing her GP for many years, but this is the first time that she has consulted her GP about painful joints.

This is a new problem in a well-known patient. The combination lends itself well to the use of a clinical pathway. Such a clinical pathway can remind the GP to seek specific information that may have been assumed with a well-known patient. Pathways can also help to incorporate other comorbidities into the management plan.

In the course of our workshops, an osteoarthritis clinical pathway was developed by GPs to outline options for the ongoing management of osteoarthritic patients such as Susan (see Box 1).3 This pathway starts with the assessment of a patient's risk factors.

Assessing Susan's risk factors
How do we assess whether general practice patients like Susan, who present for consultations for many years about issues other than osteoarthritis, are at risk of developing osteoarthritis? If they are at risk, what can be done to assist them?

Some risk factors for osteoarthritis are unchangeable, such as:

  • Age. By age 70, osteoarthritis is almost universal. It is unclear whether this represents the clinical development of osteoarthritis over years as people age or aging-related changes in cartilage predisposing to osteoarthritis.

  • Sex. Women are more commonly affected, although the female:male ratio varies from 1.5:1 to 4:1 in different studies.

  • Genetics. Geographical differences have been reported in the prevalence of osteoarthritis, but these probably have more to do with genetic variability than race. A number of studies have now confirmed the importance of genetic factors.4

  • Family history.

The impact of other factors can be minimised or prevented, such as:

  • Overweight/obesity. A relationship between obesity (usually defined as a BMI Greater than or equal to 30) and knee osteoarthritis has been confirmed in many studies.

  • Injury and joint trauma (occupational or non-occupational).

  • Mechanical problems in joints or muscles, including hypermobility syndromes and abnormal joint shape, such as acetabular dysplasia.

  • Systemic diseases. Associations have also been observed with diabetes, hypertension and hyperuricaemia independent of obesity.

Susan has the unalterable risk factors of age (approaching 60 years), female sex, genetics (Caucasian race) and family history (her mother has osteoarthritis). Some of her risk factors that can be altered are obesity (she has a BMI of 30) and joint trauma (she stands while teaching). Careful questioning of Susan and/or review of case notes could identify further risk factors. Preventing the progression of Susan's osteoarthritis requires the early detection of these risk factors.

Diagnostic criteria for Susan
An examination of Susan will add a physical picture. Key features associated with osteoarthritis may be present, including:

  • activity-related pain

  • bony/soft tissue swelling

  • joint crepitus

  • joint effusion.

As this is the first consultation in which osteoarthritis appears as a health problem, targeted history taking should include an assessment of the severity of Susan's osteoarthritis, including:

  • the intensity, frequency and duration of pain, and if the pain wakes her up from her sleep or occurs at rest.

  • the level of disability and her capacity to complete activities of daily living.

In addition to history and physical examination, diagnostic tests may be considered. In the early stages of the disease, tests such as x-rays may be normal and therefore are often unnecessary. However, x-rays that show early osteoarthritic changes may help to motivate a patient like Susan, particularly when long-term prognosis is discussed, and may allow positive feedback to Susan that it is not too late to commence an active care program.

Consultation checklist
Merely giving information and supporting a patient to develop skills to manage their own osteoarthritis may be insufficient. A consultation checklist (Box 2) may help to identify factors that will affect optimal management. For example:

  • patient factors, such as motivation, level of pain, degree of disability and capacity for self-management

  • GP factors, including an assessment of the severity of the disease, identification of other related health problems and appropriate management strategies

  • consultation factors, which include the assignment of health priorities and follow-up arrangements.

Management options
There are a range of non-pharmacological and pharmacological interventions that can prevent progression for Susan. In reviewing the literature relevant to general practice, several key points emerge:

  • There is good evidence that many interventions work, but little good evidence to establish what works best.

  • Evidence-based non-pharmacological interventions that work (E2 or E3) include weight reduction, patient education, monthly telephone calls to follow up, aerobic and strengthening exercises, patellar taping and orthotic heel wedges.5 See March and Stenmark.6

  • A broad range of physical activities have been shown to reduce pain, stiffness, and disability and improve general mobility, muscle strength and quality of life in patients (E2 or E3).6-8

  • Other non-pharmacological therapies, such as acupuncture, electrotherapy, spa therapy, ultrasound, heat, walking stick, relaxation therapies, orthotics and relaxation techniques, have been shown to elicit a response, which may in some cases be due to the placebo effect.6

  • Pharmacological interventions, such as paracetamol, non-steroidal anti-inflammatory drugs (NSAIDs), capsaicin, topical anti-inflammatory agents, COX-2-selective inhibitors, viscosupplementation, glucosamine and chondroitin sulfate, have all been shown to modify symptoms (E1 or E2).6,9,10

  • Reliable evidence for the benefit of some current management strategies over others is lacking. For example, there is no good evidence to suggest that NSAIDs are any better than simple analgesics, topical NSAIDs or over-the-counter preparations.11

  • Switching between medications, in particular from one NSAID to another, or increasing dosage when it is already in the therapeutic range, does not provide any additional benefit.12

  • Intra-articular injection of corticosteroid provides definite, but relatively short-term, pain relief (E1).13

In this first consultation for osteoarthritis, Susan's main concerns are pain relief and preventing progression of disease. A combination of pharmacological and non-pharmacological strategies could be initiated.

Compliance
In general practice, where compliance with therapy is a significant issue, side effect profiles of therapeutic agents need to be taken into account. Adhering to the concept of "do no [or minimal] harm" with medication is essential. Some of the newer agents, for example the COX-2-specific inhibitors, are marketed largely on the claim of low side effect profiles.

Another way of increasing compliance is to set manageable goals with patients. Short-, medium- and long-term goals can be set independently; however, motivation is more likely to be maintained if long-term goals are a composite of several short- or medium-term goals. Examples of an achievable set of short-, medium- and long-term goals for Susan include:

  • Short-term goals: daily charting of pain and limitations to activities of daily living.

  • Medium-term goals: maintenance of daily medication and an exercise program for the next six months to reduce inflammation, pain and weight.

  • Long-term goals: preventing progression of osteoarthritis and maintaining current activities of daily living, assisted by regular medication and exercises.


The "later on" consultation
Susan is now 61 years of age. She has seen you regularly over the past four years, but hasn't really wanted to discuss her osteoarthritis. The pain in her left knee is more persistent and has increased over the years. Her right knee now also aches after periods of inactivity, such as sitting in the car for extended periods. She is confused and frustrated, as periods of inactivity cause her pain, and periods of activity such as playing golf also cause her pain. How much movement can she safely do without causing pain? She recently saw on TV that shark cartilage could help people with osteoarthritis — is this true?

She is depressed about the pain in her knees and her libido is reduced. She finds playing with the grandchildren exhausting; she just can't keep up with them.

Progression
In this and subsequent consultations, the ability of patients to develop their own management strategies (which may involve other health professionals) needs to be assessed. Clearly, Susan has not given her osteoarthritis a high priority. Once again, the progress of alterable factors, such as weight reduction and pain relief, needs to be reviewed. Concomitant comorbidities such as depression need to be dealt with.

By using the osteoarthritis consultation checklist, Susan's GP will be able to assess whether the timing and content of her consultations are appropriate and what has changed (or hasn't changed) from the last consultation and why. The checklist will prompt Susan to ask questions that concern her about her ongoing management.

Referral
Osteoarthritis benefits from the expertise of a wide range of health professions. Susan could be referred to consultants such as dietitians, physiotherapists or rheumatologists. In referring Susan to the care of another health professional, her GP must provide referral information in a fashion that is easily understood and clear about what is required.14

A referral should contain:

  • A statement regarding the purpose of the referral and the knowledge to date. Sending a brief history may prevent a consultant sending a longer one back!

  • A definition of the problem from a community perspective. Allowing the consultant to understand the environment in which Susan operates will help him/her suggest or initiate appropriate management strategies.

  • An explanation of the type of help sought, including a statement of what has been done to date (and doesn't need repeating), such as x-rays or household modifications.

  • The GP's opinion on qualifying factors in the continuing management of the patient (eg, Susan's depression).

The return correspondence from the consultant should address the following areas:

  • A definition of the problem as the consultant sees it.

  • What was done and why? Was it beyond what was asked and if so why?

  • Feedback on what the GP has done.

  • Does the consultant want to see Susan again and why? If Susan needs to go back, what might happen in between visits? For example, when should a change in symptoms be apparent?

  • How serious is Susan's problem? How urgent is her problem?

Studies of the referral process between GPs and consultants have highlighted areas where communication could be improved from the consultant to the GP, including less repetition of history and more identification of prognosis and prognostic indicators.15

Preventing progression
Several non-pharmacological and pharmacological therapies have been suggested in trials to be capable of preventing progression (E2 or E3):

  • exercise16

  • weight reduction17

  • antioxidants18

  • glucosamine19

  • chondroitin.20

However, these all need further testing to establish such effects. In the future, calcium pentosan polysulfate, metalloproteinase inhibitors, tetracyclines, interleukin-2 inhibitors, growth factors, diacerrhein and gene therapy may also be of use.

In severe cases, perhaps even later in Susan's life, there is the possibility of a range of surgical interventions, such as:

  • arthroscopic debridement

  • full or partial joint replacement

  • tidal irrigation of the knee.

No well controlled trials of arthroscopic debridement have been conducted but selected patients may experience pain relief afterwards (E3). Tidal irrigation of the knee similarly needs further study.21 While there are no published evidence-based indications for total knee replacement, Dieppe and colleagues have summarised the results of various consensus meetings (E3).22


Late consultation
Susan is now 72 years of age. She complains that her knees feel like bone rubbing on bone. Sometimes she thinks she can hear a creaking sound coming from her knees. Her knees feel warm and swollen.

Susan often wakes during the night from the pain in her left knee. The pain is unremitting and does not respond to any of the management options you have worked out with her. When she gets up, both her knees are stiff and painful. She feels she has become irritable with her family and is not coping with simple everyday tasks such as shopping. She would like to enjoy her retirement years.


Issues to consider
What issues have arisen since the previous consultations? What issues do we need to re-evaluate since the previous consultations? Is Susan a candidate for joint replacement surgery? If surgery is the preferred option, should she have surgery to one or both knees? Can we prevent progression in her less affected knee without surgery? In the re-evaluation, what needs to be deleted from her management plan and what needs to be added?


Postscript
Fortunately, Susan had a successful left knee replacement after the x-ray ordered by her GP showed complete loss of joint space in the knee joint. She attended rehabilitation in the hospital and her GP arranged subsequent follow-up physiotherapy. She is now 78 years of age. Although she walks with a stick, she still enjoys her weekly game of golf using a motorised golf cart. She can effectively manage the pain in her right knee and avoid situations that exacerbate the problem. Susan is thankful for the support her GP and other health professionals give her.

The nature and style of the primary care consultation allows for effective information gathering and communication between general practitioners, their patients and the consultants to whom patients are referred. On average, patients see their general practitioners three times a year. It is this contact that places a general practitioner in the ideal position to provide continuing care for patients with osteoarthritis.


Acknowledgements

The osteoarthritis clinical pathway and consultation checklist were developed by 60 GPs within the Northern Area Health Service in Sydney. The series of workshops was funded by MBF (Medical Benefits Fund of Australia) as a part of its "Caring About Health" program. This program was aimed at early detection of and intervention in patients with osteoarthritis, heart failure or depression. It was conducted by the University of Sydney.

These tools were subsequently reviewed by GPs at a workshop funded by Pharmacia/Pfizer.

Rating of the evidence for recommendations

In this article, evidence is graded according to the level-of-evidence classifications endorsed by the National Health and Medical Research Council (NHMRC) in 1995.



E1 Level I: Evidence obtained from a systematic review of all relevant randomised controlled trials.
E2 Level 2: Evidence obtained from at least one properly designed randomised controlled trial.
E3 Level 3: Evidence obtained from all well-designed controlled trials without randomisation, well-designed cohort or case-control analytic studies, preferably from more than one centre or research group, or from multiple time series with or without the intervention. Dramatic results in uncontrolled experiments (such as the results of the introduction of penicillin treatment in the 1940s) could also be regarded as this type of evidence.
E4 Level 4: Opinions of respected authorities, based on clinical experience, descriptive studies, or reports of expert committees.

References
  1. Britt H, Sayer GP, Miller GC, et al. General practice activity in Australia 1998-99. Canberra: Australian Institute of Health and Welfare (General Practice Series no. 2), 2000. (AIHW Cat. No. GEP 2).
  2. March LM, Brnabic AJ, Skinner JC, et al. Musculoskeletal disability among elderly people in the community. Med J Aust 1998; 168: 439-442.
  3. MBF Caring About Health Program. Medical Benefits Fund of Australia, University of Sydney. 1999-2000.
  4. Spector TD, Cicuttini F, Baker J, et al. Genetic influences on osteoarthritis in women: a twin study. BMJ 1996; 312: 940-943.
  5. Jones G, Francis HW, Grimmer KA, et al. Ancillary services inrheumatology. Med J Aust 1997; 166: 434-439.
  6. March LM, Stenmark J. Non-pharmacological approaches to managing arthritis. Med J Aust 2001; 175 Suppl 3: S102-S107.
  7. Ettinger WH Jr, Burns R, Messier SP, et al. A randomized trial comparing aerobic exercise and resistance exercise with a health education program in older adults with knee osteoarthritis. The Fitness Arthritis and Seniors Trial (FAST). JAMA 1997; 277: 25-31.
  8. Puett DW, Griffin MR. Published trials of nonmedicinal and noninvasive therapies for hip and knee osteoarthritis. Ann Intern Med 1994; 121: 133-140.
  9. McColl GJ. Pharmacological therapies for the treatment of osteoarthritis. Med J Aust 2001; 175 Suppl 3: S108-S111.
  10. March LM. Osteoarthritis. Med J Aust 1997; 166: 98-103.
  11. Dieppe P, Chard J, Faulkner A, et al. Osteoarthritis. Clinical Evidence 2000; 4: 649-664.
  12. American College of Rheumatology Subcommittee on Osteoarthritis Guidelines. Recommendations for the medical management of osteoarthritis of the hip and knee. Arthritis Rheum 2000; 43: 1905-1915.
  13. Creamer P. Intra-articular corticosteroid injections in osteoarthritis: do they work and if so how? Ann Rheum Dis 1997; 56: 634-636.
  14. Saltman DC, O'Dea NA. FACE Workbook. Sydney: University of Sydney, 1998.
  15. Tattersall MH, Griffin A, Dunn SM, et al. Writing to referring doctors after a new patient consultation. What is wanted and what was contained in letters from one medical oncologist? Aust N Z J Med 1995; 25: 479-482.
  16. Ettinger WH, Burns R, Messier SP, et al. A randomised trial comparing aerobic exercise and resistance exercise with a health education program in older adults with knee osteoarthritis. JAMA 1997; 277: 25-31.
  17. Toda Y, Toda T, Takemura S, et al. Change in body fat but not body weight or metabolic correlates of obesity is related to symptomatic relief of obese patients with knee osteoarthritis after a weight control program. J Rheumatol 1998; 25: 2181-2186.
  18. Deal CL, Moskowitz RW. Nutraceuticals as therapeutic agents in osteoarthritis. Rheum Dis Clin North Am 1999; 25: 379-395.
  19. Reginster JY, Deroisy R, Rovati LC, et al. Long-term effects of glucosamine sulphate on osteoarthritis progression: a randomised, placebo-controlled clinical trial. Lancet 2001; 357: 251-256.
  20. McAlindon TF, LaValley MP, Gulin JP, Felson DT. Glucosamine and chondroitin for treatment of osteoarthritis: a systemic quality assessment and meta-analysis. JAMA 2000; 283: 1469-1475.
  21. American College of Rheumatology Subcommittee on Osteoarthritis Guidelines. Recommendations for the medical management of osteoarthritis of the hip and knee. Arthritis Rheum 2000; 43: 1905-1915.
  22. Dieppe P, Basler HD, Chard J, et al. Knee replacement surgery for osteoarthritis: effectiveness, practice variations, indications and possible determinants of utilisation. Rheumatology 1999; 38: 78-83.


Authors' Details
Department of General Practice, University of Sydney, Sydney, NSW.
Deborah C Saltman, MD, FRACGP, FAFPHM, Professor.

EdAct Pty Ltd, Double Bay, NSW.
Natalie A O'Dea, BEc, MAEd, Educational Consultant.

University of Sydney, Royal North Shore Hospital, St Leonards, NSW.
Philip N Sambrook, MD, FRACP, LLB, Florence and Cope Professor of Rheumatology.

Reprints will not be available from the authors.
Correspondence: Professor Deborah C Saltman, Department of General Practice, University of Sydney, Sydney, NSW 2006.
dsaltmanATsanofi.com.au

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1: Osteoarthritis clinical pathway
Figure 1
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2: Osteoarthritis consultation checklist
Patient

Consultation

GP

Motivation
  • What does the patient know about osteoarthritis?
  • Was osteoarthritis the reason for the consultation?
  • Where does osteoarthritis "rank" amongst the patient's health problems?
  • What is the perceived capacity/current ability to change risk factors for osteoarthritis?
  • Does the patient have social support?
  • How does the patient feel? Depressed? Coping?

Pain

  • What is the level of pain?
  • How frequent are the episodes?
  • What is the duration of pain?
  • Is there any night or rest pain?
  • What impact does the pain have?

Disability

  • Is the patient able to carry out activities of daily living?
  • What activity / exercise level can the patient maintain?

Management

  • Does the patient have his or her own management strategy? If so, what?
  • Has the patient sought advice from allied health professionals?
  • Is the patient complying with the suggested management strategies?
Timing

  • Is this the right consultation to discuss osteoarthritis?
  • What can be achieved in this consultation?
  • What has changed from the last consultation and why?

Priorities

  • What other health problems does this patient have?
  • What are the relative priorities of these health problems?
  • What strategies deal with more than one problem at once?

Referral

  • Which allied health professionals can help this patient now?
  • Is referral to a specialist needed?

Follow up

  • When is the next appointment?
  • How often will consultations occur?
Assessment

  • What is the severity of the patient's disease?
  • What are the current signs?
  • What diagnostic techniques and investigations are appropriate now?
  • What is the patient's motivation to change behaviours contributing to osteoarthritis? What is his or her expectation?

Confounders

  • What other health problems are contributing to the progression of osteoarthritis?
  • Are other health problems and medications compatible with your arthritis management plan? Management
  • Which pharmacological treatments are appropriate now?Pain relief:Paracetamol, NSAIDs, COX-2 inhibitors, intra-articular corticosteroids, intra-articular hyaluronanPreventing progression:Glucosamine, chondroitin
  • Does the patient know when to use and change treatment?
  • What treatments can be added or deleted?
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